About Us Just Call Roy’s Today and We’ll Take the Worry Away!

About Roy’s Plumbing, Heating & Cooling

Your Local Plumbing & HVAC Experts, Serving Buffalo & the Surrounding Areas

Roy’s Plumbing, Heating & Cooling has always focused on caring for the people in our community, although our roots were once much smaller than they are now. It all began in 1974 with our founder, Roy Dollendorf, when the company was aimed at providing quality plumbing for residential customers, along with a few commercial clients. From the start, Roy put an emphasis on customer satisfaction and doing every job the right way with no exceptions.

Today, we’ve seen the fruits of that labor, and Roy’s Plumbing, Heating & Cooling has grown in leaps and bounds. We have a larger staff and offer a wider array of services, particularly in the areas of commercial plumbing and HVAC services in Buffalo. But we still follow the formula that Roy used over 40 years ago: do the job the right way and give the customer lasting value for their money.

It’s helped us serve our community in the Buffalo, NY area while letting our business thrive into the 21st century. Our motto is “we take the worry away” and we live by that with every call!

Reach out to us today at (716) 215-2678 to get started with an appointment.

Quality You Can Count On

What defines us as a quality company that truly cares about the people we serve?

  • Guarantees: We guarantee the results of all our work and offer 100% satisfaction every time, along with our “no lemons” guarantee.
  • Proper licensing: That means EPA certifications for our HVAC technicians and Journeyman licenses for all plumbing technicians, and we boast a high number of Master Plumbers on staff.
  • Specialized service: We use the latest tools of the trade, such as trenchless technology, video cameras for inspection, and the latest HVAC equipment and water heaters.
  • 24-Hour emergency service: We’re there when you need us, 24 hours a day.
  • Trouble-free tune-ups: Keep your equipment in the best condition possible with regular maintenance services.
  • Safety: We make sure our technicians return to their families safely by providing comprehensive safety training.
  • Care: We truly care about our customers, going above and beyond however we can. We treat your home as if it were our own.

Pride in Our Community

Beyond our business success, we’re proud to be a part of this community and proud that so many of our neighbors continue to put their faith in us to keep their plumbing and HVAC systems running the way they should.

But it goes beyond good service. We’re dedicated to giving back to our community; every month, we hold a contest to see who can put up the most lawn signs. The winner picks a local charity and we give $5 per lawn sign to that charity. It’s just one part of our dedication to our city and the people in it—both in our business and beyond!

When you need a skilled Buffalo HVAC and plumbing expert you can trust, contact us today at (716) 215-2678. We are always here to help!

Roy's SPecials


Why Choose Roy's?

  • Emergency Services Available 24/7 for You
  • Only the Best & Trusted Techs in Your Home
  • Focused on Your Satisfaction with Excellent Service
  • We Stand by Our Work 100%—No Cutting Corners
  • Involved in Giving Back to Our Community
  • In-House Continuous Training for Our Techs


  • Prompt and Professional.

    “Prompt and Professional. They are NOT the least costly, but if you want the job done right THE FIRST TIME, instead of setting several thousand dollars on fire thinking that you made a score, then when ...”

    - Bruce C.
  • Friendly and professional

    “Had a great experience with Roy's! Very quick response and set up time to do the work, and the work itself was done very quickly. We were surprised they were able to do as much as they did in such a ...”

    - Kim B.
  • We will continue to recommend friends to Roy’s!

    “Timely, friendly and took time to explain things.”

    - Teri S.
  • I would in fact refer them to anyone who would need ROYS service.

    “He listened and was very helpful with all our questions. Made us feel comfortable about making this decision.”

    - Robert W.
  • Nice and knowledgeable and we will definitely be return customers!

    “They were at our house in less than an hour and fixed the problem”

    - Catiana J.