I had water in my basement and they came same day to evaluate the situation. They were honest with me about the potential cause of the water and all of my options for remediation. I chose to have my sewer line jetted. They removed and replaced a very old, rusty cap and jetted the line. It took 30 minutes and they were done. I'm very pleased with the service and timely response. I would highly recommend.

Mike the service tech from Roy's was extremely knowledgeable, professional and a pleasure to deal with. Had my furnace fixed in no time

Very professional timely manner was great, very friendly and kind and did a great job.

Jeff installed our air purifier and filtration system. He was professional and very customer service oriented A pleasant personality. He kept us informed and went over the new system along with demonstrating how to change the filter Fantastic work.

We had a generator installed today by Zack,Stephen,Tony,Kyle. They were very knowledgeable and helpful and friendly. We have been customers for about 30 years and have always been satisfied with your technicians. And today was no different. Also Mike Murphy was very helpful with our purchase.

Christian provided phenomenal service today! He was kind, patient, and took the time to help address every concern we had. Not only did he replace a corroding pipe, but he made sure to include us in making sure the quality was up to our satisfaction. Christian was extremely neat with his work, and very knowledgeable. I would highly recommend him to anyone needing any sort of plumbing repair or maintenance in their home. We can only hope to have him again if we are ever in need of a plumbing repair by Roy’s. The compassion and quality of service that Roy’s employees continue to possess are unmatched by any other competing company we have used in the past. Excellent experience.

Absolutely love Roy's. Tom (plumber) was fantastic. Assessed, replaced, and cleaned up after. Everything is done to code, and they back the products they use. I have used the electrician side of Roy's. You cant beat great service, honest, and the workers have all been great!!

They were prompt and very efficient. Polite and made sure everything they were doing was what we wanted. Then when they were finished. Went around again to make sure we were satisfied.

Roys has been great. Today I had someone come out and check out a cold room in the house. But we had our entire sewer line redone last summer. Weve been very happy with our customer service. They always take their time with us, explain everything. No complaints.

Excellent service. I hope you pay Dennis well.

Ben and his partner and anthony were all great

I’ve used a handful of heating, cooling, and plumbing companies over the years, and Roy’s Heating & Plumbing has hands down been the best. They’re a local company, but they operate with the professionalism and resources of a much larger outfit—without the inflated pricing. Over the last 10 years, we’ve had two true emergency calls, and every time Roy’s answered the phone and showed up when it mattered most. Most recently, our furnace broke down in the middle of a snowstorm. They came immediately, diagnosed and fixed the issue right away, and were completely fair on pricing—no upselling, no nonsense. Reliable, responsive, and honest. Highly recommend Roy’s Heating & Plumbing.

Turned out to be an easy problem, they were great to talk to , responded quickly & were very nice

Great quick service, great prices. Very happy with knowing that I will have a covered furnace and AC and Roy’s team to service it as needed.

Bob was the best! Roys is always great.

Very knowledgeable technician very good service

Roger did a amazing job. Thank you for all your help

VERY KNOWLEDGEABLE AND PROFESSIONAL AND SO NICE AARON EVEN TOLD US WHAT TO DO IN CASE OF FUTURE BREAK DOWNS!!!