We see several service trucks parked in the yard. We see technicians walking around the yard around the fleet of trucks. Some get in trucks and take off for early service calls. A drone flies over the yard and we see all the trucks in Roy's fleet and employees starting to work. We cut to receptionists speaking to customers on the phone, we pan to the management team meeting to discuss plans, and then to others doing their various tasks for the day. A group of technicians sit and listens to a training session. A technician pulls work plans and takes it into a Roy's service truck. The wrapped service truck drives away from the garage yard and drives up to a home. The truck pulls up the driveway, and then the technician knocks on the door of our customer's home. Finally, the technician plants a Roy's yard sign on the happy home before leaving.
Plumbing, Heating & Air Conditioning in Buffalo
Committed to Outstanding Service & Top-Quality Work
At Roy’s Plumbing, Heating & Cooling, we are well-known across the Western New York area for our unparalleled customer service. We provide a comprehensive range of home services to ensure that your most vital systems are in excellent working order. We can handle everything from routine drain cleaning to water heater replacement to commercial backflow prevention, furnace repair, AC installation, and more. Our Buffalo plumbing and HVAC technicians take great pride in the level of customer satisfaction we offer, from your very first phone call until the job is complete. Every scheduled appointment will be confirmed with you via a courtesy email that introduces you to your technician and gives you an idea of what to expect from the visit.
At Roy’s, we never cut corners and we always make sure we get the job done right. Your satisfaction is important, and we’ll do everything we can to ensure that you’re happy with the quality of our work and the level of customer service we provide. From routine maintenance to full system installations, you can count on us to set your home up for success.
We are available 24/7 to handle your plumbing, heating, and cooling needs. Call us at (716) 215-2678 to schedule an appointment with our team!
5-Star Reviewed
Trusted Since 1974-
Prompt and Professional.
“Prompt and Professional. They are NOT the least costly, but if you want the job done right THE FIRST TIME, instead of setting several thousand dollars on fire thinking that you made a score, then when ...”
- Bruce C. -
Friendly and professional
“Had a great experience with Roy's! Very quick response and set up time to do the work, and the work itself was done very quickly. We were surprised they were able to do as much as they did in such a ...”
- Kim B. -
We will continue to recommend friends to Roy’s!
“Timely, friendly and took time to explain things.”
- Teri S. -
I would in fact refer them to anyone who would need ROYS service.
“He listened and was very helpful with all our questions. Made us feel comfortable about making this decision.”
- Robert W. -
Nice and knowledgeable and we will definitely be return customers!
“They were at our house in less than an hour and fixed the problem”
- Catiana J.
Why Choose Roy's?
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Emergency Services Available 24/7 for You
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Only the Best & Trusted Techs in Your Home
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Focused on Your Satisfaction with Excellent Service
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We Stand by Our Work 100%—No Cutting Corners
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Involved in Giving Back to Our Community
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In-House Continuous Training for Our Techs
We are committed to giving back to the community that we service - the same community that has helped to build and shape our business into what it is today.
