Technician Adam Rosner was very thorough and explained everything.

Nathan did a great job not only finding the actual leak but also very good with explaining the estimate of replacing our bathtub unit to a shower unit. Very professional! 7.10.2025 Shower is installed and is completed. Nathan has done a terrific job. We are absolutely pleased and very satisfied with his work. He is very thorough checking and double checking to make sure everything was correct. Conscientious, diligent, professional and more. Thank you!

Very pleased with Jordan Hammer. He exceeded our expectations. Was here within a reasonable time from our initial call, and within the time slot given. This young man is friendly, professional, knowledgeable,considerate & patient in explaining what needed to be done. Offered suggestions. No pressure. Gave us a complete, fair estimate of cost. We would highly recommend Jordan, and will call him again for any further electrical issues. We will also call Roy's for future plumbing, cooling, electrical & heating problems.It's a great relief knowing they service all household issues.

Steve was professional and listened to my concerns and answered my questions. He explained what he did in a concise manner and was very friendly. I would recommend Roy’s Plumbing and Heating.

Thomas came out to fix what I thought was a quick drain clog fix, but ended up being a bigger task than expected. He was very professional and explained next steps for me along with a discount for the day since there would be more work to be done the following day. Roys Plumbing always provides me with great service and I will continue using them in the future.

Ray was prompt, courteous and very professional. He diagnosed my problems and fixed them with his expertise and was able to explain the cause of my problems and the resolution. The cost was very reasonable and I will highly recommend Roy's services in the future.

Roy’s is amazing! My estimate for a new hot water heater was scheduled in the morning and by 2pm, my new one was expertly installed! I highly recommend this company!!

Josh Butry did an outstanding job on the leak in p-trap. Thank you!

Just had a ceiling fan installed. Ray (our technician) and Nick were both professional. Highly recommended

Great customer service as always! I use Roy’s for all my heat/cooling needs; and just had an electrical job they helped with. The technicians were efficient, timely and so helpful! Would absolutely recommend Roy’s to others!

Jeff was amazing got the work done same day in a few hours very informational

Josh B. from Roy’s Plumbing executed a textbook, mission-critical save on my basement flood—and he did it with style. From wheels-up to wheels-down, his customer-experience KPIs were off the charts: Operational Excellence: Josh diagnosed the leak path within minutes, outlined a data-driven remediation plan, and then deployed the fix with zero scope creep. Downtime? Negligible. Domain Expertise: He translated technical hydraulics into plain English, so even a non-plumber could track the workflow. Bonus points for recommending proactive maintenance hacks to future-proof the system. Customer-Focused CX: Polite handshake, shoe covers on, cleanup spotless. He treated my home like a Tier-1 client site—because it is. Value Creation: The repair cost was fully aligned with the ROI—no hidden upcharges, no nickel-and-diming. Straight talk, fast action, lasting results. Bottom line: Josh didn’t just patch a pipe; he restored peace of mind and elevated brand equity for Roy’s Plumbing in a single site visit. If you need a leak fixed yesterday, request Josh B. and let the professional magic happen.

Technician was very respectful, informative nice and did A great job. Would recommend to friends and family and definitely will be calling again if needed thank you.

We’re always pleased with the service and support we get with Roy’s. I was on the fence about getting AC but I am now only regretting not having it done sooner! Excellent work

Josh was extremely knowledgeable and helpful as he cleaned out a clogged main drain very methodically and efficiently. I appreciated his professionalism and also kindness to my Australian Shepard. I would recommend Josh B from Roy’s to anyone.

Replacement of wax ring was done quickly and efficiently. Details were explained by Nick in a casual understandable fashion.

Excellent service. Technicians were polite and explained everything done thoroughly. Would recommend to anyone.

Great service friendly guy and was very helpful