Get Paid to Learn a Trade – We're Now Hiring!
Buffalo Electrical, HVAC, and Plumbing Reviews

See Why Our Customers Feel Like Stars
At Roy’s Plumbing, Heating, Cooling & Electrical, we treat every customer like a VIP—from the first call to the final fix. Our team is committed to delivering five-star service that’s fast, friendly, and reliable. We’re proud to have earned the trust of thousands of homeowners across Buffalo and beyond. Read the reviews below to see why our customers say working with Roy’s feels like being treated like a star.From start to finish, you really should Just Call Roy's! I needed a new water heater to replace my outdated almost leaking water heater, and was looking at a water powered back-up sump pump. Jim M. came over and quoted me for the work, and explained everything in detail before the work began. He explained why Roy's installs the brands which they do, and the benefits that it has for the homeowner. His detailed explanation put my mind at ease, and I knew Roy's would be the ones to do the work. On the day of installation, Jack and Jeremiah were on time, outlined what was going to be done, and got right to work. They were quick and efficient, and I didn't even notice the water was off while they were working (they were that efficient!). The work areas were cleaned after, and I couldn't be happier with how quick and efficient my new Bradford White water heater is (I guess there is something to be said about American Manufacturing!). I hope never to have to use the water back-up sump pump, but I will certainly sleep easier knowing that it is silently protecting my family should my sump pump fail, or the power go out. I look forward to them performing my HVAC tune up!
Evan Shaw
13 hours ago
They showed up on time and were professional and pleasant. They installed the unit and showed us how to use it. My family was very pleased with the work Jon T and Nate did. Roy’s will be my go to company for future needs. Thank you Roy’s!
Lahtah, Dove Santi
1 day ago
Jack & Jeremiah came to replace our 2 hot water tanks. They were very friendly, neat, very careful and did a great job. It was a pleasure to have them here doing the repairs.
Dennis Manning
1 day ago
Quick and efficient no troubles . Reviewed new tankless water heater in detail . So far so good
Darren
1 day ago
Josh b came to my house for a drain issue and all i can say is he is amazing and roys
Wenyao Xu
2 days ago
I’ve been a customer of Roy’s plumbing for over a decade and I wouldn’t choose another company to service my repair and or maintenance needs. Always pleasant and courteous , knowledgeable staff . #1 in my book !!!!
pamela johnson
2 days ago
Jeff our technician was very professional and knowledgeable. Would definitely recommend him and Roy’s
Susan Wargin
2 days ago
Very happy with service we received from Roy’s Plumbing. Chelsea in the office was great in helping me with a problem. A perfect phone representative for the company. Very kind & accommodating. Dennis Covell was our service man who fixed our AC. He was just as nice, knew exactly what he was doing & got the job done quick. This was our first time using Roy’s & glad we called them! Definitely recommend them!
Judy Bogdan
2 days ago
Josh B. Was fantastic. He went above and beyond what I expected from an already great company. He took the time, found the problem, and cleaned up the mess that was there. Wonderful!
Aimee Comeau
2 days ago
Highly recommend Roy's.
Lea Moran
3 days ago
Matt Franjoine and Tyler did excellent work at my house today. They installed an Ion6 unit for my tankless water heater, gave me a courtesy de-scaling, and showed me the proper method to perform routine maintenance myself. They also noticed the water pressure was high in my home and installed a pressure reducing valve on the spot.
They were very friendly, timely, neat, did high quality work, and didn't leave until they confirmed everything was working as expected.
I will be using Roy's plumbing for all of my needs in the future. Highly recommend!
Nick Kitsos
3 days ago
Josh b arrived on time, provided a thorough evaluation of the problem, took me seriously, and researched options.
chris burnett
3 days ago
Joshua was prompt, thorough and expeditious
Karen Borchert
3 days ago
We had a great experience today with Christian from Roy’s. He was knowledgeable, professional, kind and transparent about pricing. He was able to quickly replace a waterline valve and shorten a gas line to our stove with no problem. We will be calling Roy’s again for our plumbing needs
Taylor Ramsey
3 days ago
I had several electrical issues. Ray was fantastic, sooo thorough and competent! He made certain that everything was in working order before he left.
Barbara Tully
3 days ago
I had a plumbing assessment from Josh B! He was extremely diligent and personable. He thoroughly explained everything. I would definitely call Roys for service and ask for Josh B!
Jeff Noworyta
4 days ago
Angelo and Stephen were my two service technicians. Updated my outdoor
receptacles, They were professional, courteous and willing to answer my questions.
P.S. They were on time!
Gale Hultquist
4 days ago
Roy’s has wonderful service. Thank you Josh!
Jessica Borchert
4 days ago
Matt F was great. He helped us resolve an emergency back up in our first floor. Was super friendly and got things completed quickly. Highly recommended
Charles Forness
4 days ago
Matt f did a great job.
Michael Dibease III
4 days ago
Matt F was fast, efficient, and professional
Adam Matthews
4 days ago
Hi, Matt F was extremely professional, extremely patient, great sense of humor, and extremely knowledgeable. I would highly recommend him to anyone that needs any plumbing issues.
Ms. Johnson
4 days ago
Matt F was very knowledgeable, courteous and professional. He explained thoroughly my issues. The needed repairs were done quickly and done with high standards. I was very happy with Matt and would recommend him for any future repairs I may need.
Dawn Harvey
5 days ago
Very professional and friendly. I’ll recommend Roy’s to everyone!
Margie DeShon
6 days ago
They really did an excellent job installing my heating and cooling system. Would use them again.
Debra Ashton
7 days ago
Great service! Matt Franjoine and Owen H. were very helpful and Professional. They descaled my tankless water heater. They also installed an device to stop scale build up
Lara Darling
1 week ago
THOMAS WAS GREAT. EXPLAINED EVERYTHING HE WAS GOING TO DO.
GAVE AN ESTIMATED COST, COMPLETED JOB VERY EFFICIENTLY.
Mike DeRose
1 week ago
Your representative was on time, very professional gave a very detailed explanation of what the problem could be. He did a great job and very quickly. After completing the job cleaned up.
Chris Brailsford
1 week ago
Josh Butry was professional and courteous as well as knowledgeable. Very respectful of property
Kevin Kitchen
1 week ago
I needed a electric inspection done in order to turn my electric back on .Michael Murphy came same day checked it and got it done for me right away. Michael knows his suff was very friendly and did the best job ever!They give u a great price highly recommended!
cheryl osborne
1 week ago
Josh B was friendly, professional and did a great job!
Deb Stawitzky
1 week ago
Roy’s service is super reliable and friendly. I felt confident that my plumbing was in good hands! Technician Josh explained everything thoroughly.
Maureen Hann
1 week ago
Professional and kept me up to date throughout. They took the time to do an excellent job!
Steven Bernardini
1 week ago
This was our first time using Roy’s, and they now have a new customer! Thank you to our service tech, Matt Franjoine, who was punctual, courteous, worked cleanly (I appreciate the shoe covers!), quickly assessing & fixing the issue. I am thankful they keep parts on hand, and that this didn’t result in a 2nd call with a follow-up repair visit. I would definitely recommend calling Roy’s!!
Elizabeth P
1 week ago
The entire AC installation experience was seamless!
The Comfort Advisor did a great job reviewing the work to be done and explaining all of the various options I had. They answered all of my questions and went into depth and worked to fit the AC install into my schedule.
The technicians that came arrived on-time and were courteous, easy to talk to, and quick! It maybe took them 4 hours - 4.5 hours to install the AC unit and it's various components. Since the weather was too cool, they have to send a technician out again to complete the final setup of the AC unit with my Nest thermostat, but that's to ensure it runs as efficient as possible, so no complaints here.
The technicians though were clean and great in going over the work they did and answered all of my questions! All-in-all, a great experience with Roy's and I wouldn't hesitate to use them again!
02/2023 Update: I've continued to have great experiences with Roy's and am excited for my home plumbing to be re-piped by Jeff and his crew.
09/2025 Update: Evan Doud was friendly and professional! He was on time, actually a little early, for his timeframe and made quick work of checking my slow bathroom sink drain. I ended up having the drain replaced as certain components were warping, which was causing my issue - Evan took care of it all in an hour. All-in-all, another great experience!
Clark Squires
1 week ago
Matt f. Did wonderful jobe explain everything to my son and me .
Joanne Szostak
2 weeks ago
Matt.f was amazing did the best and explain everything will recommend matt
Kevin Neal
2 weeks ago
Dan came out and fixed out hot water tank pipe about 9 hours before the appointment. Very thankful that we didn’t have to spend all day without water in the whole house. Dan was polite and got the job done quickly. Thank you!
Alina Bellavia
2 weeks ago
I cannot say enough good things about all of the employees at Roy’s! Every technician that came to our home was friendly and knowledgeable. We had a sump pump that was running every couple of minutes. They were the first company to diagnose the issue (broken pipe) and to provide a solution to address the root cause. The new sump pump and outdoor pipes completely fixed the problem. They are also fairly priced. I highly recommend them!
Jackie Mac
2 weeks ago
Quick and professional.
Treina Saint
2 weeks ago
Despite the mode on the thermostat showing 'off', the fan randomly started running this morning. Manny checked wiring on the thermostat and the furnace and made some minor adjustments. He also gave me a few scenarios that could have been the cause and what to watch for if it happens again. Very friendly and knowledgeable. 👍👍
Lori
2 weeks ago
Dave and Ryan were here today to replace the duct work supplying heat to 2 rooms . ( crawl
Space !! ) not fun ! They did a great job ! Roy’s was well represented today ! Thank you !
Dan tinpan Bouvier
2 weeks ago
Great service, Evan was excellent
Don Bach
2 weeks ago
always great service from Roy’s! Nick was great
Elizabeth Campion
2 weeks ago
I just had Evan Doud, a technician from Roy's, come out and fix a plumbing problem I had with my bathtub faucet. Evan was highly professional and very informative. He explained my options for the type of repair I might want/need with no pressure to choose any particular one, just what I thought was best for my needs. Evan has been out here a few times, and each time he is so personable and polite. Evan is a great credit to Roy's Heating, Cooling and Electrical.
Colleen Walsh
2 weeks ago
Josh b came out for an estimate on adding a shower in our basement. His professionalism, honesty, and integrity is beyond reproach! Listened to our wants and needs and put together a plan within our budget that fit our needs to a tee. So happy he came out as our estimator. A+++++
Billy Unverzart
2 weeks ago
Josh B and Tyler T were very knowledgeable and professional and did a great job.
Harry McCrea
2 weeks ago
Techs were professional, communicative, and positive. We had new boiler and two split a/c. Finished in one day and explained everything.
Richard Welch
2 weeks ago
Technician Thomas Olson was very knowledgeable and professional. He explained every detail and options available. No mess, no fuss.
Michael Needham
2 weeks ago
I don't often write reviews, but today I felt compelled to do so after experiencing such exceptional service. We had Nick here this morning to help clear some drains for us. He was everything you'd want in a service person - prompt, friendly, courteous, respectful, efficient, and most importantly - honest! We will most definitely be calling Roy's again for any of our plumbing needs - and would highly recommend them to anyone!
Diana Patterson
2 weeks ago
Matt Franjoine provided exceptional service. Project completed start to finish exceeding expectations!
John Dudkowski
2 weeks ago
Josh b did an awesome job. He throughly explained every aspect of the job.
Kenneth Hoffman
3 weeks ago
Quick work and they explained everything that they did
Dan Foley
3 weeks ago
Josh B was extremely professional, on-time and an expert plumber. Sized up the job, had the right equipment and took care of our kitchen drain issue.
Scott Hillman
3 weeks ago
Update again: Highly recommend just redid a brand new furnace and central air. Done completely in 5 hours with their team. Update: We were so happy with our plumbing job months ago, we just had them redo our electrical panel and all electrical outside and in. They did a fantastic job. Another 5star and I highly recommend.He was able to complete in the same day and we had a huge repair. Very informative and very professional. I would highly recommend!!!!
Carol Hilliard
3 weeks ago
Josh B. Was very helpful today. Extremely polite and knowledgeable. He explained everything in a way that was understandable. He offered a variety of options. I would recommend him to anyone with plumbing needs. Thank you.
Don B
3 weeks ago
Joel was professional, knowledgeable, polite, and friendly. Went above and beyond. Well done!
Pauline Rule
3 weeks ago
Service person was on time and knowledgeable. Price was great as was communication!
Linda Delello
3 weeks ago
The Roy's team were exceptional, very professional, and they certainly know their stuff!! I feel very comfortable, especially since there was a lot of electrical work completed, knowing that real pros did this important work on my home.
bobby graber
3 weeks ago
Josh b was awesome!! He explained everything and was so friendly yet professional too. We are grateful to have him as our new plumber !!
Helen Washington
3 weeks ago
Josh B. from Roy’s came out to give me an estimate for a new hot water tank. He was extremely knowledgeable and provided all the available options.Josh explained things clearly and was very patient.
Scott Kaplan
3 weeks ago
Dave and Ryan installed AC. I am officially cool.
They, along with Mike, did a great job... explained everything... no mess... I am completely confident in their workmanship.
Thank you, Roy's...
Adam B
3 weeks ago
Josh B and Tyler T were very knowledgeable and professional and did a great job.
Harry McCrea
3 weeks ago
Very satisfied and will be requesting Manny from now on.. .he explained everything and did a thorough job..very happy with this service
Susanne Korosecz
3 weeks ago
Christian was on time, friendly, completed the work as needed. No hidden surprises in working with Roy’s. Very satisfied.
Kristina Farrell
4 weeks ago
Technician, Nick Fyvie was great, very informative and helpful
Philip Bronstein
4 weeks ago
Update 8/22/25 Adam Rosner visited to do AC/HVAC tuneup. First class service. He was kind enough to wait for co-worker delivery of replacement filters. Service is clearly job one at Roy’s!
Update Oct 25, 2024 Josh Butry cleared out sink and bathtub drains. First class!! Very considerate of our circa 1870 home, and so knowledgeable. We always ask for Josh by name for all our plumbing services. ⭐️⭐️⭐️⭐️⭐️
Update Aug 13 2024 to install new air-conditioning system. Jeff and team did a fabulous job. Five stars to Roys as always.
Update July 1, 2024 to fix clogged sink drain The technician Christian was first class, excellent service, always courteous and helpful.
These folks are FIRST CLASS…. From the initial visit, diagnosis (old furnace with cracks in heat exchanger) recommendation, estimate, installation and follow up… communication has been outstanding. Punctual, immediately responsive. Quality of work superb. Courtesy and knowledge of all specialists outstanding. SO IMPRESSED!
Paula B.
4 weeks ago
From Taylor on the phone helping make the appointment to Cody calling to make sure I was available for the tech. To Dennis coming into my home and advising what to do next for my heating system. Overall great experience and will definitely be calling again in the future for any of my heating problems.
Xavier Matthews
4 weeks ago
Shawn Miller was excellent and if I could give more than 5 stars I would! Shawn was prompt, professional, highly knowledgeable, and capable! So impressed. He went above and beyond to fix our issue, all the while making this home owner feel confident in his skills and his commitment to us as his customer. Outstanding service at a reasonable price. This is our 3rd interaction with Roy's, and I cannot say enough how highly I recommend them. From the 1st phone call until the end of the job, professional, courteous, friendly, extremely knowledgeable, and helpful. I am THRILLED that I chose Roy's to help with both urgent matters and preventative care for my home!!! Call them. Shawn... THANK YOU SO MUCH!
K H
4 weeks ago
Josh B. was knowledgeable, friendly and fixed the problem in less than 5 minutes. Great deal from Roy’s too. Thank you!
Amanda Sheridan
4 weeks ago
Mr. Josh B. Thank you for your professionalism and timely service.
J Morgan
4 weeks ago
On time and very professional
Jaeda M
4 weeks ago
Very professional, honest service, explained everything he did.
Neil Greidanus
4 weeks ago
Had tankless water heater inspected by Josh B who did a great service.
Thomas Bavaro
4 weeks ago
Got hot water tank installed. Thomas did a great job! He was very professional and explained it all to us.
Paola Heyward
4 weeks ago
Christian was friendly and fast! Had us back up and running in under 30 minutes. I would absolutely use this company again the future. Thank you!
Regan Jaccaud
4 weeks ago
Josh B. was professional and knowledgeable and was able to address all our questions and concerns.
Kelly Abou-Said
4 weeks ago
Josh Butry answered our request for help with a malfunctioning shower valve. He looked over the problem, offered various options for a solution, and scheduled repairs. Most important: he was patient in answering questions, explaining his reasoning. Excellent, excellent, excellent!!!
The meeting could not have been better.
B Tandy
4 weeks ago
Matt F was great very helpful and great price!
Rachel Yousey
4 weeks ago
Great service polite and professional explained the work to be done and completed it on time
Marc Silva
1 month ago
MATT ALWAYS PROVIDES EXCELLANT SERVICE. HE ALWAYS RESOLVES THE PROBLEM. I SPECIFICALLY REQUEST HIM ANYTIME I HAVE A PROBLEM.
Rose Marie Kline
1 month ago
Josh B was our plumber. He did an excellent job locating our problem and correcting it. It took several trips but he explained everything perfectly and how he would correct the situation. He worked quickly, neatly and explained everything as he went through the motions. He was polite and took every care to protect our house and furnishings. Josh is our plumber for the duration whenever we need any service he is who we will be contacting. Highly recommend his work.
Laurie Kelschenbach
1 month ago
Josh B did a great job. Very professional and knowledgeable.
Frankie
1 month ago
Dennis was friendly and went over and above during his servicing of our air conditioner. The price was great and he did a spectacular job!
Jennifer Cote'
1 month ago
Great job, very professional and helped with all questions we had.
John Sciortino (Statiknite91)
1 month ago
Evans did great job with plumbing and will call roy for future work
Anthony Thompson
1 month ago
Steve M came out to diagnose our very old AC unit, which wasn't blowing cold air. He arrived quickly and was super helpful and efficient. He took the time to explain my options and reviewed all possible routes with me. He got it working again, though we do want to replace it due to age and efficiency. Nick came out a few days later to go over quotes for a new unit. He was also wonderful - very detailed and honest! We're still exploring options, but we're grateful for their time and wonderful service.
Justine Stevens
1 month ago
Called Roy’s for an air conditioning problem. Their technician Dennis Covell was very professional and knowledgeable and took time to answer my questions and explain my options. Have used Roy’s for plumbing and electrical issues and have always received the same great service!
Doreen Hoppy
1 month ago
Sean Miller was excellent and if I could give more than 5 stars I would! Sean was prompt, professional, highly knowledgeable, and capable! So impressed. He went above and beyond to fix our issue, all the while making this home owner feel confident in his skills and his commitment to us as his customer. Outstanding service at a reasonable price. This is our 3rd interaction with Roy's, and I cannot say enough how highly I recommend them. From the 1st phone call until the end of the job, professional, courteous, friendly, extremely knowledgeable, and helpful. I am THRILLED that I chose Roy's to help with both urgent matters and preventative care for my home!!! Call them. Sean... THANK YOU SO MUCH!
K H
1 month ago
Excellent customer service and expertise by Roger.
Rise Pirinelli
1 month ago
Roger was very informative, professional, easy to understand.
Thanks Roger
Keith W
1 month ago
Prompt response. The plumbers stopped our water leak quickly and gave good advice on how to proceed. I’ll review the HVAC crew next week.
Lenore Pawlowski
1 month ago
Joshua B.
Super informative about what the issues were. Did the job with a smile. Very knowledgeable. For any other issues, I’d request him for sure.
Erica Vega
1 month ago
Gold Standard, Friendly service, great communication 10/10 would recommend
Mitch F
1 month ago
Great job as always!!
Michelle Steinhilber
1 month ago
What an amazing experience from beginning to end. Got what I needed, professional service and a great deal. May have been best experience I have had anywhere in years. Customer service is not dead.
Steven Wik
1 month ago
Update: We were so happy with our plumbing job months ago, we just had them redo our electrical panel and all electrical outside and in. They did a fantastic job. Another 5star and I highly recommend.He was able to complete in the same day and we had a huge repair. Very informative and very professional. I would highly recommend!!!!
Carol Hilliard
1 month ago
Very happy with new water heater service was fast. Did a great install very neat and professional, I give Roy's a 10.
William Patz
1 month ago
Nick Orcutt and Austin installed my tankless water heater in a few hours with no problem. They were efficient and respectful of my property, answering any questions I had during the install . Additionally, Matt Franjoine was called out for a follow up and resolved my concerns promptly.
Trisha Barbati
1 month ago
Josh B was great! He was very knowledgeable and patient throughout the process, trying different approaches and explaining what he needed to do and why. He got a complex drain clog resolved in a house that's 100 years old! I got the right person for the job! Thank you Josh! God bless!
Sharon Lebron
1 month ago
Ryan diagnosed and repaired failed motor cap quickly. Cleaned coil while he was at it. He expedited the repair on a 90 degree plus day. Thank you very much.
Mike Anger
1 month ago
Isiah and his crew were great .they were very professional and courteous in the manner and work.I appreciate there knowledge and expertise as well as doing thier job in a timely manner. I would highly recommend them to anyone nice guys.
Mark Lesch
1 month ago
Steve and Ben were Awesome
Thomas R Majewski
1 month ago
Clint, Eric and John were Amazing!!!! Very clean, knowledgeable and efficient. They explained everything to me. Made sure I did not have any questions. As always, typical Roy’s professionalism!!!
cheryl sansone
1 month ago
Very professional job, friendly and responsive staff, ensured clean-up. Very pleased.
Herbert Weis
1 month ago
Chose Roy’s by referrals from friends. Great customer service, informative and explained everything. Had a coupon for ac maintenance, ended up getting yearly service package, so worth it!
Adam was wonderful!
Nancy Baumler
1 month ago
Courteous and professional. Did an exceptional job and gave excellent advice about job in case of future issues
Sullivan Hearn
1 month ago
Christian was professional, pleasant, and productive. All done quickly, no time wasted chatting about it. Very pleased. CC
Carol Conklin
1 month ago
The guys were great, professional, and kind. Very happy.
Joseph Nadolski
1 month ago
Excellent work…timely, professional, thorough. High marks.
Robert Poole
1 month ago
They did a great job. New furnace and a/c install. Everything clean and professionally installed one day. The guys were great, answered any question I had. I would definitely recommend them.
arthur Richardson
1 month ago
Everyone at Roy’s was very helpful and knowledgeable. We struggled to keep our entire house cool for years and they did a great job. Very pleased with the outcome and would recommend.
Teddy Giovannini
1 month ago
Ryan was very good at replacing my smoke detecter and co detecter he was plant to work with
Jeff Krueger
1 month ago
The technicians were very knowledgeable, courteous and neat. After the installation they explained the system and what to expect. I would use Roy’s again when the need arises.
Tom Duminuco
1 month ago
Great job. Very happy with the job and our new AC.
Neil Ferguson
1 month ago
Excellent and thorough job! Thank you!
Karen Ostrander
1 month ago
I wanted to say WOW Roy’s for the excellent work extremely professional staff and a job well done. I had to have my trap relocated outside and sewer repaired and this company came out and did this all in one day. The people at my home awesome if I could give this company 10 stars I would. I went back and forth with other “big name” companies in the area and had horrible experience and service. No one was able to tell me exactly what the issue was and the repairs they offered at an extremely expensive price and then trying to get someone to get back in touch with me was a nightmare. Not only was Roy’s cheaper but they did more than the other companies were saying their repairs would be. Go with Roy’s I am telling never felt better forking over 6k lol. Thanks guys you have gained a forever customer..
Pat V
1 month ago
Jim is a great guy to work with. Not trying to up sell me but yet very straight forward on the severity of the problem. Roy’s are now our go to for our home issues . Thanks for the honesty
David Moretta
1 month ago
Joshua B was very respectful and helpful. He was considerate of our situation and worked tirelessly to help us the best he could so we weren't without water with three little kids. He was upfront and honest about costs and helped us navigate the financial burden. We are appreciative of his efforts.
Sean Klinck
1 month ago
Josh V. Thank you very much. Helpful explanation and work completed well.
Noah. Thank you for your hard work putting in the water heater, and kudos to your boss for coming out to assist! Noah your explanation upon completion was very helpful to me.
Laura V
1 month ago
Ryan was prompt, knowledgeable, respectful and definitely knew his stuff. He walked me through the entire situation with my A/C and we talked about options. A pleasure to work with! I trusted his expertise and honesty. Thank you !!
Follow up! Roy’s had to come back to install a Duct Booster for the bedroom that NEVER gets air on my second floor. The guys were wonderful and really exceeded my expectations when they found part of the duct work with a large gap, definitely affecting the ammt of air to the bedroom. They repaired it (even though they didn’t have to).
The addition of the duct booster and the repair of the gap was a game changer!!! I removed the bedroom window ac unit! It’s absolutely perfect!
Thank you Roy’s! I can’t say enough about the entire experience from start to finish.
(Just unload the AI, assistant that u use on occasion! The (real people ) women I have spoken to on the phone are wonderful, polite and knowledgeable ! A+++!! )
Lauren Smith
2 months ago
Josh b came out ro my house he's the best ever and Roy's
Dan McGuire
2 months ago
Awesome job. Very polite & professional.
Judy
2 months ago
Aaron that worked on our air conditioning unit was courteous and professional. He told us what was wrong and did not circumvent the problem. He fixed our problem and I couldn’t be any happier. We had other work done and was given the same treatment. Roy’s is who we are going to call for all of our home needs.
E.J. Lewis
2 months ago
Josh B has been a great plumber! Always very kind and informative. Very knowledgeable and answers all my silly questions with grace. Definitely recommend!
jackie barczak
2 months ago
Roy's has been an incredible company to work with between their integrity, high quality work, and prompt and kind service. As new homeowners, becoming a member has given us immense peace of mind now that we can count on them to maintain our boiler and newly installed AC system. Gabriel and Frank have been especially amazing! Gabriel is very communicative and checks in regularly and Frank came back to make adjustments to ensure our system was functioning properly!
Emily Hunt
2 months ago
Did a great job! Would defineitely recommend this company. Honest and knowledgeable.
Thanks so much!e
Marsha Wienckowski
2 months ago
Evan Doud was Very very pleasant, always smiling, polite, very informative, Wow I was really impressed by his demeanor.
audrey garrett
2 months ago
Roy's has been to our home for several homeowner issues. The people who worked here were informative, helpful, and courteous. Thank you.
Leo Gainey
2 months ago
My appointment was originally to fix my shower diverter.Thomas Olson did a great job as far as explaining my options and what would need to be done to fix my issues. He did not pressure me into spending money I may or may not have. I did purchase a new kitchen faucet which he was able to install for me. I was very happy with the work he did and would definitely recommend.
Kimberly Wilson
2 months ago
Roger did a great job diagnosing and fixing my broken AC unit. He explained all the options that were available to us before he proceeded to fix the unit. I would recommend Roy’s Plumbing Heating and Cooling for my next HVAC repair.
John Gabriel
2 months ago
Evan Doud was fantastic. Took care of our problem quickly. Very friendly and helpful. We would Definitely Recommend Roy’s!!
Cindy Lorenz
2 months ago
Roy's plumbing and heating have been great. I have had Evan Dould 3 times. He is very polite, helpful,curious, and always on time. I would recommend them.
Mary Annalora
2 months ago
Josh B was a major help to us. great work and thorough explanations for everything. Highly recommend
Bennet Kell
2 months ago
Evan is fantastic. Highly recommended.
The Savage Dad Life
2 months ago
Good transparent pricing, quick service. Thanks!
James Anderson
2 months ago
Very pleasant and professional service. He explained everything very well and we are confident that the problem is resolved
Thomas Goodwin
2 months ago
They were extremely professional and efficient! Cannot express how comfortable I was doing business with them ! Would highly recommend !
Deanne Kocol
2 months ago
Evan was timely, friendly, and knowledgeable. Fixed my issue and gave tips on how to prevent in the future. Would hire again!
Kate Allen
2 months ago
Recently had 2 ceiling lights and an outlet replaced. Done very quickly and professionally. The electrician, Ryan K. was great and very friendly. Explained everything he was doing and answered and questions I had. Would hire again.
Stephen Wright
2 months ago
Everyone we dealt with were knowledgeable and friendly. Very easy to work with and Nick did an amazing job getting everything done in less than a day!
Sandy Fantauzzo
2 months ago
Job was done excellent. The guys did a great job.
Wesley Majka
2 months ago
Fast, efficient and immediately solved our problem
Tara Brewer
2 months ago
The ELECTRIC team was knowledgeable, thorough, and easy to work with. Zach, Steve, and Angelo worked quickly and quietly and sorted out many mysterious wiring issues to make my home safe. I am grateful to the team at Roys for their expertise. You get what you pay for.
chris burnett
2 months ago
Matt F. And Tyler T. Did a great job! They were efficient, timely, and explained everything in an understandable way. I am very happy with their service.
Patrick Rossi
2 months ago
Isaish and Braden did a outstanding job installing the new AC equipment from Roy's. On time for the appointment & got right to work removing our 23 year old unit. Everything was explained prior and completed in a timely manner. I would highly recommend these guys to do HVAC work.
Al Romus
2 months ago
Did a great job! Would definitely recommend this company. Honest and knowledgeable.
Thanks so much!
Marsha Wienckowski
2 months ago
Josh B. from Roy’s Plumbing was awesome! He showed up on time, was super friendly, and had our clogged sink fixed fast. He explained what was going on in a way that actually made sense and even gave us a few tips to help keep it from happening again. Great service all around—highly recommend Josh if you need a plumber who knows his stuff and is easy to work with!
Ken Weatherly
2 months ago
Friendly and knowledgeable
FRANK ANNARINO JR
2 months ago
Nick was amazing! Really explained things thoroughly and didnt waste any time getting the job done. Highly recommend!
Conor Atkins
2 months ago
Josh V. Thank you very much. Helpful explanation and work completed well.
Laura V
2 months ago
We love Roy’s! The membership makes routine check-ups a breeze. Evan Doud is a very knowledgeable and professional technician! I always have positive experiences, whether it’s for pluming or HVAC. Roy’s is there to help!
Gabrielle Kostrzewski
2 months ago
Nick, Isaiah, Ryan, and Brayden were absolutely amazing! They replaced my entire central air conditioning unit and furnace within 5 hours, 3.5 hours ahead of schedule. Very impressed with the work ethic and efficiency of this crew. You guys Rock! If you want an honest estimate and great work, call Roy’s! Thanks, Guys!!
Joani Higgins
2 months ago
Josh b. Was AMAZING! outdid himself. Explained perfectly in detail what we needed to know. Super kind man and informative would have thought he was the boss great man if I could see him again for every issues I would recommend 1000x
Danaysha Marie
2 months ago
We are very happy with the air conditioner they put in. They came quickly and did a wonderful job! The service was excellent.
Bonnie Luderman
2 months ago
Our tech Ryan was right on time, very professional, and explained in detail what was needed to fix our a/c issues. He provided clear guidance on pricing and explained how it would be fixed. I would highly recommend Roy’s for all of you heating and cooling needs.
William Marlowe
2 months ago
I would highly recommend Aaron, of Roy’s Plumbing, Heating,Cooling & Electrical. He was very friendly, courteous, knowledgeable and a professional.
I will definitely be calling Roy’s for any future Plumbing Heating and Cooling repairs, and will ask for Aaron. Thank you for an excellent job.
Roland Johnson
Roland Johnson
2 months ago
Excellent installation of split zone ac
MIKE HARTMANN
2 months ago
Jim McNeill was great, did the job efficiently and was friendly and helpful!
Mary Jo Sicurella
2 months ago
Roy’s Plumbing did a solid job—reliable, consistent, and fair pricing. What really sold me was their backstory. I love that the company was held down by a strong woman. That kind of foundation matters. Highly recommend.
Danielle Bruno
2 months ago
Matthew f. And Owen h. Most polite and courteous plumbers I have ever had!!! 5 plus star...++++...highly recommend!!! Thank you so much, Jeff d.
Jeff Dachs
2 months ago
We use Roy’s everytime for home plumbing or sewer/lawn drainage related work. The teams they send out are personable, professional and do an excellent job. We’re very satisfied with the value they provide!
Vedder White
2 months ago
Josh came to do some work for my house a great guy god bless him for what he did and was very respectful and patient until the problem was solved i strongly recommend this company for those that need any plumbing work
Moe Alasri
2 months ago
I needed a tank replaced and Tom O. Came out for Roy's. He was professional and courteous. He went over everything thoroughly and answered any questions that I had. Would definitely use Roy's again . Super happy with everything.
Leonora Steigauf
2 months ago
Extremely courteous and excellent technical skills
Jeff S was outstanding especially his knowledge and preparation
In fact, everyone I work with at Roys excellent
Charlie
2 months ago
The technician today Aaron Hrotko was very professional and efficient working with us and the team he was working with. I have been a long time Roy customer. I would recommend them to address your plumbing needs. I also want to add Matt F for his professional work and for initially meeting with us with the information we needed as he provided us with an estimate for the sewer pipe repair and sump pump replacement. Very satisfied with the outcome.
paulette kerr
2 months ago
Fast courteous great service...great price...thanks
Hank Mumme
2 months ago
Roy’s is an amazing company very honest and every technician that has ever came out has been amazing with their customer service skills, knowledge and professionalism Thankyou Roy’s
Sara Carrion
2 months ago
Competent crew arrived when they were scheduled, worked all day installing a new boiler, stayed until everything was working properly and cleaned up after themselves. Very good experience.
Karen Wolfe
2 months ago
Mike was fantastic, informative, and personable.
Alphia Wingert
2 months ago
Excellent work done, on time, no issues and thoroughly professional, up to and including fixing a concrete pad that was accidentally broken during the job.
Matt Dempster
2 months ago
Very efficient steady work
I'm a veteran and thankful to the service of Roy's
Dale
2 months ago
AC broke on hottest day of the year they came out that day and didn’t even charge me for an emergency call fixed the problem in 30 minutes Jeff did a great job
Jonathan Insinna
2 months ago
Josh b and James O came to my home and Josh was just amazing how he treats he’s clients and he’s helper the way he trains is just remarkable he’s my forever plumber !!! Go Josh b !!!
marilyn johnson
2 months ago
Excellent service, no high pressure sales, personable and informative.
Paulette Schwanekamp
2 months ago
Josh B was a pleasure to meet. He was very thoughtful. Very professional. Knew exactly what he had to do. He did point out a couple of issues for us. I will definitely call Roy's again thanks to Josh.
Margaret Hall
2 months ago
We had an excellent experience with Roys finding a cooling solution for a unique home that would not fit a typical AC system. The install was clean and neat and the system works great! Highly recommend
Amy Baase
2 months ago
Christian was pleasant, efficient, and professional. My experience with Roy's was excellent! I will call them again.
Susan Calverley
2 months ago
You have no worries with Roy's. The whole process from start to finish is professional and designed to take care of whatever you need to have done. Dan is the real deal for plumbing; knowledgeable and courteous. You can't go wrong with Roy's.
Malcolm Newton
2 months ago
Thomas was timely, explained the job in detail, answered questions professionally. Quoted price and explained billing.. very thorough and kind..
Tammy Sessanna
2 months ago
Frank and his crew member did a great job today installing our new furnace. Thank you
Susan Wieand
2 months ago
Josh B came and fixed our kitchen plumbing problems and did a great job. He was very professional and personable and knew exactly what needed to be done. Very happy with his work!
Diane Dotterbock
2 months ago
Technicians were very professional, friendly and thorough with their furnace and a/c installation. Work was completed in six hours. Highly recommend Roy's in the future!
Greg Dziomba
2 months ago
Mike was great. He was on time, curtious, friendly, experienced and also explained all that he would be doing. This was a very good experience that we bought the package for our heat and air conditioner that included other extras for a good price. Very impressed with Roy's.
Linda Siegel
2 months ago
Christian was pleasant, efficient, and professional. My experience with Roy's was excellent! I will call them again.
Susan Calverley
2 months ago
We had a the best technician Evan today. He was very knowledgeable, extremely kind and did a wonderful job! This was my first time using Roy’s Plumbing and based on today’s experience with Evan we will definitely be using them going forward. Thank you!
Kate Whitlock
2 months ago
Nick was a great professional. He was on time, quickly diagnosed and fixed our leak.
Natalie Wright
2 months ago
Ryan was prompt, knowledgeable, respectful and definitely knew his stuff. He walked me through the entire situation with my A/C and we talked about options. A pleasure to work with! I trusted his expertise and honesty. Thank you !!
Lauren Smith
2 months ago
It was a very pleasant experience with Anthony
Richard Pifer
2 months ago
This was my third time using Roy’s very impressed. Very knowledgeable. Explain everything to me very happy. We will definitely be using them all the time.
Amy Knobloch
2 months ago
Manny came and was pleasant to speak with. He did a great job deducing the issue and did it relatively quick.
Brandon Wilson
2 months ago
It was a very pleasant experience with Anthony
Richard Pifer
2 months ago
Prompt and excellent work completed by Isaiah and Josh. My father and I are both very happy with the results.
Yolanda Williamson
2 months ago
Cody burnett was very informative and knowledgeable on the build up on the wires as well as quoting the cost of new box/board replacement yet the real issue was the dried bat (dead) on the board it was removed and we were informed of no necessary futher damage to be concerned about thank you roy electric and thank you cody burnett for the service
Matthew Morgan
2 months ago
Very satisfied with their prompt resolve to my plumbing issue.
Beoda34663
2 months ago
Carl Lorich did our repair properly and he was a really nice person
Chester Cycon
2 months ago
Show More Reviews