$350 OFF a Tankless Water Heater Browse All Current Offers & Save Today
Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
Erie County
Niagara County
Chautauqua County
See Why Our Customers Feel Like Stars
The team from Roys Plumbing and heating were fantastic. Very polite, professional and very knowledgeable about everything answered all my questions. They were very patient. And did a very very good job. Would recommend them 100 times over.
Vincent Merecki
4 days ago
Very friendly and knowledgeable! Patient with questions
Courtney Flynn
5 days ago
Tech Evan was great! He explained fully the issue, offered several options, then completed the repair. Very personable, professional job. Extremely satisfied with the service.
Michael Gromek
5 days ago
Evan Doud analyzed my sink and faucet problems and fixed everything in no time! I’ll always call Roy’s when I need help!
Patricia
6 days ago
Josh was great! He listened to my concerns patiently and walked me through step by step ways in which he could solve the problem. He was very polite, knowledgeable, and friendly. I’m very glad I called Roy’s!!!!
Mary Richardson
2 weeks ago
Evan was very professional and knowledgeable. Swift and quality work, I would recommend. Price was maybe on the high end of fair, but again for the professionalism it is worth it.
Nick
2 weeks ago
Josh B was extremely thorough, kind ans helpful when we had a leak in our kitchen sink. He explained all of the options and was efficient with repairing the issue. We’re very happy!
Laura Labert
2 weeks ago
From Thomas who came to my house for a consult to Nathan who came and did the work. They were so patient with me. They explained everything thoroughly and professionally. Made me feel comfortable and that I could trust them. I would recommend Roy’s to anyone! Thank you guys so much!
Stephanie Nicole
2 weeks ago
Josh Butry gave us an estimate to move the washer and dryer from the basement to the first floor. He was very knowledgeable, polite and answered all of our questions. I would highly recommend him for your plumbing needs.
Karl Conniff
3 weeks ago
Review update—Roys were extremely professional. Came installed my ac and furance. Explained everything extremely well. Worth the price. Will keep being a client
Donald Dayton
3 weeks ago
Highly professional and knowledgeable visit from Josh Butry today. Clear and concise description of the work required. Upfront and open pricing. Very satisfied customer.
Dustin Tellinghuisen
3 weeks ago
Roys came out to give me an estimate to repair my sump pump line outside. Josh Butry was the technician who came out. He was very professional and friendly, explained everything in detail and was upfront and honest about the cost of the repairs and offered different options. I would highly recommend Roy's for any of your plumbing, hearing, cooling or electrical needs.
Peggy Carthon
3 weeks ago
Professional, really cared about my issue, explained things, and got it fixed with exceptional customer service!!! Thank you!
Megan F. Lostracco
3 weeks ago
Josh was excellent to work with very informative and explained in great detail would like to keep him as my regular plumber if any issues arise in the future
Matt S
3 weeks ago
Roy’s Plumbing completed a gas line removal/capping for a utility line we no longer needed. Josh B. was great— knowledgeable, friendly and efficient. And we got some feedback about our other plumbing items that we’ll have the team back for in the future.
Whitney Kehl
3 weeks ago
Tyler completed a full plumbing inspection and installed a new trap for the tub and replaced the shower head. Other items recommended and estimates provided by Tyler. He explained everything very well and made it easy to understand the current/potential issues. Respectful of our home and fun to talk to as well. Keep up the great work. Thank you!
Mark Bishop
3 weeks ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
