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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
Erie County
Niagara County
Chautauqua County
See Why Our Customers Feel Like Stars
Hot holiday weekend and air conditioning goes. Dennis comes by on 4th of July and fixes it . Great job .
Julie Grana
2 days ago
I couldn’t recommend Josh Butry enough! I’ve been in my home for almost 2 years and it has been nothing short of frustrating and exhausting the amount of repairs I’ve had done. I went to Roy’s last year when my water boiler died and didn’t have a second thought when I had a leak in the same room. I’ve been anxious over this issue since I made the appointment but Josh made the experience as seamless as possible. Josh was thorough in explaining what could have happened, what actually happened and what the next steps were! I feel lucky that it was a “small” issue and he was able to fix it in the same day! He also gave me recommendations moving forward! I will definitely be requesting Josh as my preferred plumber!
Natalie Paar
2 days ago
Aaron came out the next day from my call. My AC was blowing hot air when it was 92 degrees outside 😩, he came right on time and immediately took care of the problem, when he left we were nice and cool. Aaron was very professional and friendly, he explained everything that needed to be done and gave a price before he did the work.
Highly recommend this company and Aaron.
Highly recommend this company and Aaron.
lynn andritz
3 days ago
Great service, as always!
D Lagamba
5 days ago
On time, thorough, respectful, kind.
Finished in less than an hour.
Good price.
Finished in less than an hour.
Good price.
Anne Kurzdorfer
7 days ago
Jonathan was great. Very pleasant, courteous and fully explained every option available. He offered helpful advice and suggestions. Adam was here earlier in the week.Ditto for him. Thankful I can rely on such quality technicians
James Burton
7 days ago
Always great service. They always explain things well, answer every question politely and are never pushy. We always call Roy's
Melissa Squire
1 week ago
Jeff was outstanding. Super easy to talk to and understanding. Fixed my outside unit in 10 minutes
Kyle Powers
1 week ago
I had an estimate today with Mike Murphy. He was friendly, very professional and quite honest. I will not hesitate to use Roy’s in the future, as I can tell that they are customer oriented and trustworthy. Mike made me feel very much at ease.
Mark Millace
1 week ago
Team did a great job. My AC went down on Wednesday and by Friday I had a fully installed new system heat/AC with a 10yrs parts/labor warranty.
Jeremy Smith
1 week ago
The team from Roys Plumbing and heating were fantastic. Very polite, professional and very knowledgeable about everything answered all my questions. They were very patient. And did a very very good job. Would recommend them 100 times over.
Vincent Merecki
2 weeks ago
Very friendly and knowledgeable! Patient with questions
Courtney Flynn
2 weeks ago
Tech Evan was great! He explained fully the issue, offered several options, then completed the repair. Very personable, professional job. Extremely satisfied with the service.
Michael Gromek
2 weeks ago
Evan Doud analyzed my sink and faucet problems and fixed everything in no time! I’ll always call Roy’s when I need help!
Patricia
2 weeks ago
Josh was great! He listened to my concerns patiently and walked me through step by step ways in which he could solve the problem. He was very polite, knowledgeable, and friendly. I’m very glad I called Roy’s!!!!
Mary Richardson
3 weeks ago
Evan was very professional and knowledgeable. Swift and quality work, I would recommend. Price was maybe on the high end of fair, but again for the professionalism it is worth it.
Nick
3 weeks ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
