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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
Erie County
Niagara County
Chautauqua County
See Why Our Customers Feel Like Stars
Josh Butry is amazing customer rep ! Great customer interactions informative and helpful and polite . Big asset to your company . Big Thank you for your help today !
John R
2 days ago
Michael Murphy and his team did an amazing job with all the electrical work I need done in my home to get my power turned back on. They worked fast and efficient. Would recommend them to everyone. There customer service was out of this world thank you !
Mark Schultz
3 days ago
Jeff Wartinger was great! On time, friendly, and professional. Took the time to share his knowledge, explain how plumbing ties in through the house, helped me with understanding maintenance, etc. Roy's truly has the BEST people in the industry working for them! Thank you Jeff!!
Highly recommend the company, the service professionals, and I personally love the membership! It has already paid for itself and includes so many benefits that help me keep my house maintained! I LOVE ROY'S. They are my trusted partner for home care!!
Update 07/29/26 Just had Ben Gallivan and Andrew come out and install a new furnace. Once again, Roy's employees impress me so much with their service, knowledge, patience with all my questions, professionalism, and the care they put into their work! Ben and Andrew were prompt and friendly and went above and beyond!
I highly recommend Roy's! Their membership program includes systems inspections so Ive met and interacted with multiple team members...every single person Ive dealt with has been exceptional! The office people, the inspectors, the crews...TOP NOTCH!!
Having a huge plumbing job done next week by Roy's and I rest easy knowing without a doubt, that the crew will be experienced, professional, friendly, and focused on providing excellent service! Call Roy's...they are the BEST. Period.
Highly recommend the company, the service professionals, and I personally love the membership! It has already paid for itself and includes so many benefits that help me keep my house maintained! I LOVE ROY'S. They are my trusted partner for home care!!
Update 07/29/26 Just had Ben Gallivan and Andrew come out and install a new furnace. Once again, Roy's employees impress me so much with their service, knowledge, patience with all my questions, professionalism, and the care they put into their work! Ben and Andrew were prompt and friendly and went above and beyond!
I highly recommend Roy's! Their membership program includes systems inspections so Ive met and interacted with multiple team members...every single person Ive dealt with has been exceptional! The office people, the inspectors, the crews...TOP NOTCH!!
Having a huge plumbing job done next week by Roy's and I rest easy knowing without a doubt, that the crew will be experienced, professional, friendly, and focused on providing excellent service! Call Roy's...they are the BEST. Period.
K H
4 days ago
Evan Doud did a fantastic job very professional and courteous his knowledge and skills are top tier Roy's has a wonderful employee in Evan highly recommend
Dan Pocock
4 days ago
Today i had an appointment with Roy's to troubleshoot my AC unit. Manny was the repair technician that arrived right on time and was very friendly and he was able to diagnose the issue with the AC unit right away and he explained everything to me and what repair needed to be made to get the AC running efficiently again. He was very professional and very detailed in his repair and the price was fair for what needed to be replaced and when Manny was finished with the repair he explained what he did and asked me if I had any questions or concerns. While he was here he also set an appointment for a furnace check up in the fall. I appreciate Manny's professionalism and attention to detail with my appointment today thank you so much ☺️
Lynn Opinsky
4 days ago
I woke up to a broken air conditioner and immediately called Roy’s. They were able to come out same day. The service technician Ryan Bigelow was very polite, friendly and helpful. He offered me options to replace the parts in my very old unit, but I’m going to opt to purchase a new one since the unit is so outdated. Ryan was able to schedule someone to come out same day to price a new unit for me. I’m very pleased with the efficient turnaround and look forward to using Roy’s to install my new unit.
Adair Luhr
4 days ago
Mr Mike Toth did an excellent job in repairing my central air conditional. He was knowledgeable, professional, courteous and very respectful. Highly recommend Mr Toth if you require services from Roy's P,H,C &E. In addition, request Mr Mike Toth for excellent services I give this business a FIVE STAR RATING..
Jerry Balesteri
5 days ago
Josh was awesome, very happy with the service he provided.
Isaac Prince
6 days ago
We used Roy’s for the first time to replace an old sump pump, our tech,Josh showed up early, friendly, polite, respectful and very knowledgeable! He explained options, answered questions readily and did not try any “ up sales “ and let us chose what we were comfortable with! Pricing was fair in our estimations.
Highly recommend Roy’s Plumbing, Heating, Cooling and Electrical and we will specifically ask that Josh be our go to tech should the need arise!
Sincerely, The Remigio’s
Highly recommend Roy’s Plumbing, Heating, Cooling and Electrical and we will specifically ask that Josh be our go to tech should the need arise!
Sincerely, The Remigio’s
Mike Remigio
6 days ago
Josh b really great from start to finish!!
Matthew Steffan
6 days ago
Josh was on time, quick, thorough and very easy to talk to. He explained everything and the estimate had no add ins when he was finished. Highly recommended!
Patrick Bolognese
1 week ago
Josh Butry was our tech and I highly recommend him. We’ve had other company techs here for quotes but they do not compare to Josh’s professionalism and knowledge. He is very thorough, explains everything and quoted reasonable pricing and service dates. Roy’s also offer a yearly membership for discounted services.
Sharon W
1 week ago
I received wonderful service! Josh Butry was wonderful. He not only did a great job but he was patient in explaining what the plumbing issue was and how to correct it. I highly recommend Roy’s.
Christine Campbell
1 week ago
Josh Butry came out to my house for a leaking toilet. He explained my options to me and then came back a second time to install it. He had the installation done in 40 minutes and did an excellent job. I appreciate his honesty and hard work!
Bryan Plunkett
1 week ago
Good experience knowledgeable technician being Josh BUTRY
Maryanne Buchanan
2 weeks ago
I had two separate appointments, one to install a GFCI outlet and a second for A/C maintenance. Nick installed the outlet, did a great job. Dominik completed a/c maintenance, also did a great job! Both were friendly, explained every step of the process, explained pricing and any recommendations. Friendly, on time and a reasonable price for the work completed. Highly recommend and will be calling Roy’s for future needs.
James
2 weeks ago
Tim our plumber showed on time and explained what he was going to do to solve our problem. His solution was 10 times better than mine. He told us the price once I signed off, he immediately started work and finished in the time period he told us. Everything was cleaned up.
Robert Hawks
2 weeks ago
Roy's accommodated my request for a later time window and I was notified when the technician was on the way. Josh B arrived and attacked the problem from every possible angle. He narrowed down the issue and offered multiple solutions. We don't know which we will go ahead with, but Josh provided us with what we need to make an informed decision. Recommended!
Mark Golden
3 weeks ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
