Service Area

Proudly Serving Buffalo & Surrounding Communities

At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.

See Why Our Customers Feel Like Stars

Everything about my experience with Roy’s is positive. The original estimator who came out, and the three man crew who did the job All highly professional. Did their work impeccably, as promised, no hidden charges or add-ons like with so many contractors, they cleaned up after they were done. Top-notch. Angelo, Joel and Kyle were the contractors and if I need more work at my house, I’m going to request that specific crew. A+.
Steve Cohen
1 day ago
Both Jeff service tech last week and Joe sales rep today were professional and knowledgeable about product. New AC unit will be installed in 1 day.
Kevin Flaherty
1 day ago
My service man Jeff did a fantastic job, very friendly and knowledgeable thank you Jeff
bigtree14219
2 days ago
We had a plumbing issue with a leaky pipe and bib going to the outside. Josh Butry was the plumber they sent and he did a fantastic job. He explained the whole process in a way we could understand, and was honest about all of our options. I would highly recommend not only Roy’s but asking for Josh as well!
John Cooper
2 days ago
Tom Olson just replaced our bathroom faucet and other plumbing for our sink. He did an excellent job! Friendly, courteous, thorough, and professional! Highly recommend all the excellent professionals at Roys! They do all our heating, cooling and plumbing work. The staff is very organized and very quick to schedule you for a visit. 5 stars for Roys and thank God for them!
laurie house
2 days ago
Very thorough and clear. Poised. Good communicator
Bruce Naughton
2 days ago
Mike T very informative, friendly and knowledgeable!! Great job!!
Mary Foegen
4 days ago
Roy's continues to deliver superior service, with friendly and knowledgeable technicians. Additionally, we received a text with the name and photo of our technician so we knew who to expect. Anthony, our tech, was on time within the service window. We are very pleased and will continue to call Roy's for our needs!
Holly Ann Kasprzak
4 days ago
Shower faucet cartridge leaking hot water into shower. Christian located the correct replacement and did the re-install correcting our problem. 5 stars represents the work and results but not the high price.
Robert Bakowski
5 days ago
The crew from Roy’s were fantastic. We ran into a small problem soon after work started and they pivoted to a solution within minutes and fixed my plumbing. Will definitely use Roy’s again.
Brad H
5 days ago
Josh Butry did great work!
Jonathan Scheiderer
5 days ago
Tom O was great! Very professional and got the job done right! My family and I will continue to use Roy's (Tom) for future plumbing services
Angela Weber
6 days ago
Christian was very professional. He communicated very well what the issue was and what he needed to do to fix it. Very satisfied with the results. Thank you for your help today.
Andrew C
6 days ago
Have you heard about the “cold plunge” craze? After this morning, I’m officially out! Our Navien, Inc tankless unit finally gave up after about 15 years of reliable service. The result? A brutally cold 48° shower to start the day. One call to Roy's Plumbing, Heating & Cooling and by this afternoon we were right back to enjoying endless hot water. If you’ve ever been the last one in line for a shower and stuck with a cold rinse, you know the downside of a traditional hot water tank. Tankless systems heat water on demand, which means you’re not limited by what’s sitting in a tank—you get a continuous supply whenever you need it. In a house with four women plus me, a standard tank just wouldn’t cut it. With our Navien system, we can run both showers, do laundry, and wash dishes all at the same time—no one gets stuck shivering! Big thanks to Michael and John for helping us choose the perfect new Navien unit, and to Tyler and Mike for making quick work of the installation. Everyone was friendly, professional, and made the whole experience easy. (Aside from that one very cold shower. 💦🥶) If you’re thinking about upgrading, “Just call Roy’s!”—you’ll be glad you did!
Robert Hausrath
7 days ago
Josh B was extremely professional and competed the installation of my garbage disposal fast enough for me to return to work.
Trevor Cahill
7 days ago
Roy’s Boys pulled through again! Fast service, clean work, great attention to detail and full explanation on work completed! Many thanks to my top dog- Joe Z and to Tom Olson for our plumbing, Frank Aquino for another HVAC amazing install and Rob Nolan for stopping out to quote new new efficient AC! Highly recommend! For the amount of money we have spent in the last few months… Heimburg’s expect to be on the Roy’s VIP List! Lolol Now for new generator🥴
Bridget Heimburg
7 days ago
Our sewer got backed up and Roy's Plumbing came to the rescue. Not only did they clear the blockage, but they also used a camera to inspect the entire run to be sure it was completely cleared. Very grateful for the perseverance to clear out the sludge. Matt is an absolute stud. Just a powerhouse of a plumber with the voice of an angel. I would highly recommend these guys!
Starpine Studio
1 week ago
Quick response and very helpful with full details on current and future issues.
Patricia Wienke
1 week ago

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