Service Area

THOMAS WAS GREAT. EXPLAINED EVERYTHING HE WAS GOING TO DO. GAVE AN ESTIMATED COST, COMPLETED JOB VERY EFFICIENTLY.

Your representative was on time, very professional gave a very detailed explanation of what the problem could be. He did a great job and very quickly. After completing the job cleaned up.

Josh Butry was professional and courteous as well as knowledgeable. Very respectful of property

I needed a electric inspection done in order to turn my electric back on .Michael Murphy came same day checked it and got it done for me right away. Michael knows his suff was very friendly and did the best job ever!They give u a great price highly recommended!

Josh B was friendly, professional and did a great job!

Roy’s service is super reliable and friendly. I felt confident that my plumbing was in good hands! Technician Josh explained everything thoroughly.

Professional and kept me up to date throughout. They took the time to do an excellent job!

This was our first time using Roy’s, and they now have a new customer! Thank you to our service tech, Matt Franjoine, who was punctual, courteous, worked cleanly (I appreciate the shoe covers!), quickly assessing & fixing the issue. I am thankful they keep parts on hand, and that this didn’t result in a 2nd call with a follow-up repair visit. I would definitely recommend calling Roy’s!!

The entire AC installation experience was seamless! The Comfort Advisor did a great job reviewing the work to be done and explaining all of the various options I had. They answered all of my questions and went into depth and worked to fit the AC install into my schedule. The technicians that came arrived on-time and were courteous, easy to talk to, and quick! It maybe took them 4 hours - 4.5 hours to install the AC unit and it's various components. Since the weather was too cool, they have to send a technician out again to complete the final setup of the AC unit with my Nest thermostat, but that's to ensure it runs as efficient as possible, so no complaints here. The technicians though were clean and great in going over the work they did and answered all of my questions! All-in-all, a great experience with Roy's and I wouldn't hesitate to use them again! 02/2023 Update: I've continued to have great experiences with Roy's and am excited for my home plumbing to be re-piped by Jeff and his crew. 09/2025 Update: Evan Doud was friendly and professional! He was on time, actually a little early, for his timeframe and made quick work of checking my slow bathroom sink drain. I ended up having the drain replaced as certain components were warping, which was causing my issue - Evan took care of it all in an hour. All-in-all, another great experience!

Matt f. Did wonderful jobe explain everything to my son and me .

Matt.f was amazing did the best and explain everything will recommend matt

Dan came out and fixed out hot water tank pipe about 9 hours before the appointment. Very thankful that we didn’t have to spend all day without water in the whole house. Dan was polite and got the job done quickly. Thank you!

I cannot say enough good things about all of the employees at Roy’s! Every technician that came to our home was friendly and knowledgeable. We had a sump pump that was running every couple of minutes. They were the first company to diagnose the issue (broken pipe) and to provide a solution to address the root cause. The new sump pump and outdoor pipes completely fixed the problem. They are also fairly priced. I highly recommend them!

Quick and professional.

Despite the mode on the thermostat showing 'off', the fan randomly started running this morning. Manny checked wiring on the thermostat and the furnace and made some minor adjustments. He also gave me a few scenarios that could have been the cause and what to watch for if it happens again. Very friendly and knowledgeable. 👍👍

Dave and Ryan were here today to replace the duct work supplying heat to 2 rooms . ( crawl Space !! ) not fun ! They did a great job ! Roy’s was well represented today ! Thank you !

Great service, Evan was excellent

always great service from Roy’s! Nick was great