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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Josh b came to my house i was looking for a plumber and hes just simply amazing he speaks so kindly where I can understand! Puts my mind at ease whens the last time you call a plumber and a psychologist shows up wow
Gloria McMurray
2 days ago
Super, super pleased. Jeff was absolutely amazing. He quickly identified the problem and resolved it quickly. Jeff was very professional in every aspect. Exceptional customer service from the moment I called. I got timely updates and the price was more than fair. I used Roys one time before and It happened that Jeff was the tech. Same experience then as now.
Mark LaScola
3 days ago
Called Roy’s for water heater quote. Josh B came to the house explained everything and what needed to be done showed all the options we could go with and didn’t push anything. Highly recommend and ask for Josh won’t be disappointed! Noah came over next day had me up and running in no time!
Kevin Marsh
3 days ago
Technician was very knowledgeable and answered my questions understandable.
Roger Thompson
3 days ago
Dennis was a great help and got the job done. He was very professional. Thanks Dennis
James Walczyk
4 days ago
The tech should up ready to work. He completed the furnace install quickly and efficiently. He cleaned up after and before leaving asked if we had any questions. We are very pleased with Joel's professionalism.
Lynne Lowery
4 days ago
My tech arrived earlier than expected (which is always a plus) detected the issue within minutes, and never attempted to upsell anything. Especially with home furnaces, in and out in about 40 minutes-score! Keep Manny happily employed there. Thank you Manny and all at Roy’s for your professional, and timely response to correct the issue from within my home!
John Kowarko
4 days ago
Ryan is a real professional! Arrived on time, came in and got the job done. He has done several projects at my home. He explains the process and is very pleasant to talk to.
Karen Wanemaker
4 days ago
Great service ,happy with results
Pamela Brodka
4 days ago
Roy’s plumbing is who I call for work needs to be done on my home. Steve Martin was very helpful and resourceful. It doesn’t matter what time I call, I can get emergency service or regular service right away. I always rely on Roy’s Plumbing
Monica G
4 days ago
Roy's offered me great service when I had to make changes due to a safety factor in my house. They installed a new water heater and furnace that both vented outside. From Gabriel who recommended the fix to the crew that fixed it, all very professional, friendly and very timely service
Peter Conley
4 days ago
Dennis was very helpful in deciding to purchase a new furnace. Roy's always has my back.
Melissa Klein
4 days ago
Thomas did an outstanding job. He is was knowledgeable and professional. He didn’t steer me in the wrong direction. Thomas explained all the ins and outs of the issue we were having and decided on the best course of action. 5 stars sir!
James Michael
4 days ago
Dave M. & Rhyan B. were very courteous and efficient. They put in my new furnace and made sure that it was working well. They answered all my questions and left the service area neat. I would have no qualm in calling on them for future service.
Jean Stackpoole
5 days ago
The tech worked very hard opening my blocked sewer line. Very please with the service and highly recommend Roy’s.
Earle Spencer
6 days ago
Roy's did a fantastic job upgrading out electrical service. Joel and Zach were extremely informative and helpful, knowledgeable and did a great job.
Brendan Kerr
6 days ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
