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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Easy to work with, professional, courteous.
Matthew Byrnes
22 hours ago
Replacement of boiler. Frank Aquino and Matt were very knowledgeable, professional and very polite. Very efficient in the installation of it. Would highly recommend.
Kathryn Keller
1 day ago
Roy's employee was very courteous and did the work efficiently and quickly. I highly recommend him & the company.
Linda Roach
2 days ago
Just received a quote today. Very informative and friendly.For a new hot water tank.
Jean Rebholz
2 days ago
This was Our first time having a furnace inspection.
We needed to get it done for something. We learned it should be a part of our yearly maintenance routine. We also learned what things to look for and information about our unit as well. Manny was our tech, and he was great! Professional,friendly, and informative. We'll not only return but recommend others as well!
Happystone Hippy
2 days ago
Dan Stewart is easily one of the most knowledgeable plumber we have ever worked with, and we have worked with quite a few. Clear, no-nonsense explanations of what the situation was and how to solve it in the most efficient and effective way.
Plus, he dug through 2 feet of snow to get to a pipe clean-out. Top caliber, 100%.
Jason Mussachio
3 days ago
Technician Nick was very kind and punctual. He carried out his work in very professional manner. I would not hesitate to refer him to friends and family.
Antonia Redhead
4 days ago
Knowledgeable, quick and friendly!
Chris Myers
5 days ago
Anthony came to check out my furnace for me after just buying the house and moving in. He was very professional and knowledgeable. I will definitely be calling Roy’s again for future services.
Emma Balcom
5 days ago
Clint was knowledgeable and very informative. Ty
Be Transformed
5 days ago
I was very pleased with the service technician and his handling of the situation.
Cesar Marchioli
5 days ago
Dave M and Rhyan B did a great job.
Andrea jarzab
5 days ago
Roy’s serviced my home! The Staff was very professional the initial examined was kind and patient! They were all thorough … they did a fine job I was very pleased!
April Martin
5 days ago
Quickly diagnosed and fixed the problem
Paul Kuritzky
6 days ago
Dan was the best. He was curtous and very knowledgeable. He fixed what was needed and said if there was something he was unsure of he would point us in the right direction to fix the problem. Would recommend him any time.
Tami Paycheck
6 days ago
Dave and Rhyan did a great job installing my new furnace and disposing the old one. Very professional and fast! Will be calling Roy’s in the future to do more work. Highly recommend!
Bill Henderson
1 week ago
Bob & Jeremiah arrived on time, were friendly & professional. Roy's protocol of notifying us in advance of their arrival with photos of who to expect was very comforting. They were efficient & kept us informed throughout the whole process of replacing all waste lines for tub & toilet. & installing a new water heater.
The walkthrough was thorough & comprehensive. All work was done in less than the four hours estimated & to our satisfaction. Great job guys & thank you to Roy's Plumbing!
Ray & Cody were prompt, professional & friendly. They were in & out in no time, cleaned up everything & left us with new lights over the kitchen sink. Another great job by Roy's team. Thank you again!
Clint arrived on time despite the weather & as usual with Roy's was cheerful & respectful. He did a thorough inspection if our furnace. He took the time to go over his findings & the photos. From the receptionists to the technicians doing the work, Roy's is First Class all the way! So glad we found you, please never change
Also bought another canister if Bio One drain cleaner. Fantastic product.
Stephen Zachmann
1 week ago
Prompt, polite, informative and patient. Exactly what a lady needs when her toilet has overflowed. Ever interaction with Roy’s gets a gold star!!
Valerie Conley
1 week ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
