Service Area

Josh was great! He listened to my concerns patiently and walked me through step by step ways in which he could solve the problem. He was very polite, knowledgeable, and friendly. I’m very glad I called Roy’s!!!!

Evan was very professional and knowledgeable. Swift and quality work, I would recommend. Price was maybe on the high end of fair, but again for the professionalism it is worth it.

Josh B was extremely thorough, kind ans helpful when we had a leak in our kitchen sink. He explained all of the options and was efficient with repairing the issue. We’re very happy!

From Thomas who came to my house for a consult to Nathan who came and did the work. They were so patient with me. They explained everything thoroughly and professionally. Made me feel comfortable and that I could trust them. I would recommend Roy’s to anyone! Thank you guys so much!

Josh Butry gave us an estimate to move the washer and dryer from the basement to the first floor. He was very knowledgeable, polite and answered all of our questions. I would highly recommend him for your plumbing needs.

Review update—Roys were extremely professional. Came installed my ac and furance. Explained everything extremely well. Worth the price. Will keep being a client

Highly professional and knowledgeable visit from Josh Butry today. Clear and concise description of the work required. Upfront and open pricing. Very satisfied customer.

Roys came out to give me an estimate to repair my sump pump line outside. Josh Butry was the technician who came out. He was very professional and friendly, explained everything in detail and was upfront and honest about the cost of the repairs and offered different options. I would highly recommend Roy's for any of your plumbing, hearing, cooling or electrical needs.

Professional, really cared about my issue, explained things, and got it fixed with exceptional customer service!!! Thank you!

Josh was excellent to work with very informative and explained in great detail would like to keep him as my regular plumber if any issues arise in the future

Roy’s Plumbing completed a gas line removal/capping for a utility line we no longer needed. Josh B. was great— knowledgeable, friendly and efficient. And we got some feedback about our other plumbing items that we’ll have the team back for in the future.

Tyler completed a full plumbing inspection and installed a new trap for the tub and replaced the shower head. Other items recommended and estimates provided by Tyler. He explained everything very well and made it easy to understand the current/potential issues. Respectful of our home and fun to talk to as well. Keep up the great work. Thank you!

Amazing job on all the projects we have done so far. From electric to installing ac heat and hot water tank. To last weekend snake our drain to find a plug that has caused us headaches for last 6 months that another company dropped down there and didnt mention. This group comes to play and actually cares about their customers. Looking forward to long standing relationship with this company First discovered them at the buffalo home show as precious company we were using didnt do electric work. They came in and we thought we just had simple problem with our electricity tripping in our kitchen. They discovered power issue well more than eye could see Had a team there first thing Monday morning and got us back safer than ever Thank you for always providing top tier services

Roy's Plumbing, Heating, Cooling & Electrical was the best solution for my Hot Water Tank. From start to finish was a wonderful experience. Even set me up for easy financing that fit my families budget. I will trust Roy's for any of my house hold situations ! Glad I Called Roy's !!

I requested service to look at my AC unit airflow and 2 individuals came out. Dennis and his colleague were highly knowledgeable, thorough, and did not try to find problems just to sell new equipment which other companies do. They identified a potential diffuser issue that could be contributing to my issues and made several recommendations that I could explore if the issue persisted. They were also able to send out the techs in less than 24 hrs which is highly appreciated. Given how great the service was I signed up to become a member and will be using Roy’s for future HavAC services.

Was very honest and great work

Sean the technician is the best - he's been by our home a number of times and has always been fair in his assessments, helpful in explaining everything, and did an excellent job replacing our side spicket most recently! 10/10, thank you Sean (and Roy's)!