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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Dennis was very thorough in his inspection of my furnace and helped us understand what the status of our heating system.
Scott whitbeck
22 hours ago
Josh B was great! He came out to help my grandmother with a sewer problem. Even though the issue was not resolved today (due to no fault of his own as there is a larger problem at hand) he was able to calmly and knowledgeably walk us through everything as well as our options with next steps. He truly went above and beyond and we’re thankful he’s the man on this job!
Emily Kernin
22 hours ago
Dave and the 2 guys with him (maybe Brian and another- can’t remember his name- sorry!) did an awesome job! I had a new furnace installed and Dave explained everything that was done. I also really appreciated that they wore booties over their shoes lol thanks guys! I would highly recommend Roy’s!
Jaclyn Robinson
3 days ago
I have been very pleased with all our services through Roy’s. We belong to their membership, which I feel comes in very handy!! Nick Orcutt and another guy came to our house today to fix a plumbing leak. Nick was very helpful, very polite and got the job done fairly quickly.
Christine Kellogg
3 days ago
Josh B. And Owen H. Did our plumbing repair. They arrived on schedule, both very courteous and knowledgeable. They listened to our concerns and provided excellent service at a fair price. We had great service starting with our initial call to set up appointment with Kelsey and from both the technicians who came into our home. We will use Roy’s again and highly recommend.
Margie Mast
5 days ago
Jeff was awesome. As always Roy's people did a great job
Kay Jones
5 days ago
Everything about my experience with Roy’s is positive. The original estimator who came out, and the three man crew who did the job All highly professional. Did their work impeccably, as promised, no hidden charges or add-ons like with so many contractors, they cleaned up after they were done. Top-notch. Angelo, Joel and Kyle were the contractors and if I need more work at my house, I’m going to request that specific crew. A+.
Steve Cohen
5 days ago
Very nice and professional. Noah and Joel did a great job.
Kathy Andres
6 days ago
Highly recommend all the excellent professionals at Roys! They do all our heating, cooling and plumbing work. The staff is very organized and very quick to schedule you for a visit. 5 stars for Roys and thank God for them!
laurie house
6 days ago
Josh is an amazing plumber!! He is friendly, courteous, and knowledgeable! He was beyond thorough, and didn’t leave until we were 100% satisfied. Thanks Josh!!
Dawn Phillips
6 days ago
Michael Murphy did an amazing job with the estimate. Angelo and Danny did a fantasic job with installing an upgraded service outside and inside in January. very polite and nice. will have them back when i need more work.
MickGreedy
7 days ago
Great price and excellent feedback with scheduling an appropriate time.
Justin
7 days ago
Josh B and Tyler T were very knowledgeable and professional and did a great job.
Harry McCrea
7 days ago
Ryan K. was absolutely amazing! He went above and beyond to diagnose the problem and complete the repair. I felt at ease with his expertise! Would definitely book more services in the future and request Ryan!
samantha lora
7 days ago
Josh Butry was super helpful and knowledgeable about backup sump pump systems.
Ryan Tomko
7 days ago
Manny was wonderful. Checked out our radiator system in an old house and identified a plumbing problem. Bleed all the radiators and was very kind and explained everything to my mom and me.
Amy Finn
1 week ago
Very nice and willing to do whatever it takes
dan gronowski
1 week ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
