Service Area

Proudly Serving Buffalo & Surrounding Communities

At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.

See Why Our Customers Feel Like Stars

Dave and Rhyan did a great job installing my new furnace and disposing the old one. Very professional and fast! Will be calling Roy’s in the future to do more work. Highly recommend!
Bill Henderson
1 day ago
Bob & Jeremiah arrived on time, were friendly & professional. Roy's protocol of notifying us in advance of their arrival with photos of who to expect was very comforting. They were efficient & kept us informed throughout the whole process of replacing all waste lines for tub & toilet. & installing a new water heater. The walkthrough was thorough & comprehensive. All work was done in less than the four hours estimated & to our satisfaction. Great job guys & thank you to Roy's Plumbing! Ray & Cody were prompt, professional & friendly. They were in & out in no time, cleaned up everything & left us with new lights over the kitchen sink. Another great job by Roy's team. Thank you again! Clint arrived on time despite the weather & as usual with Roy's was cheerful & respectful. He did a thorough inspection if our furnace. He took the time to go over his findings & the photos. From the receptionists to the technicians doing the work, Roy's is First Class all the way! So glad we found you, please never change Also bought another canister if Bio One drain cleaner. Fantastic product.
Stephen Zachmann
1 day ago
Prompt, polite, informative and patient. Exactly what a lady needs when her toilet has overflowed. Ever interaction with Roy’s gets a gold star!!
Valerie Conley
1 day ago
Josh was very pleasant and did a great job explaining what was necessary to do the job.
Edward Toy
1 day ago
Nick and Bill were great. I had a water purification system installed and their knowledge and professionalism was appreciated.
Raymond Eckert
1 day ago
Joshua was on time and very friendly. He was knowledgeable and explained everything. I am proud to be a new member for my needs. He was finished with the many issues in a few short minutes and then walked me through everything he did and the reason for it.
Susan Budzinski
2 days ago
Excellent service very professional crew. Thorough explanation upon completion of the job. Will use them again for any needs and would recommend to my neighbors
Jeff Lombardo
3 days ago
All outlets were checked, everything cleaned up, and the breakers were labeled. Very happy with the service.
Cheryl Hefferon
3 days ago
Top notch service. On time, very professional. The crew was friendly, competent and respectful. They took extra care to ensure the work areas were clean and as little snow tracked in as possible. Hardwired smart-home smoke detectors were installed to specification and work perfectly.
Andrew Robert Mitchell
3 days ago
Ryan was very polite and knowledgeable man l ask a lot of questions and politely answered all of them. Roy’s will always get my business in the future.
Marvin Harrison
4 days ago
Excellent work. On time, quick repair and respectful of my home. As always, great service.
Susan Nielsen
4 days ago
Thank you . You are the only firm that called me back at 10pm on a Sunday night when my basement was flooding. Thomas called within an hour.Arrived close to 11 and left at 2 am. He did marvelous work explaining everything. He was meticulous. Working under adverse conditions and in 6 to 8 inches of water. Thank you Roy's and thank you Thomas. Words cannot express how grateful we are. Customers for life now.
Matthew Lepovich
4 days ago
Roy’s was amazing when our furnace bit the dust. They were able to get out same day and diagnose the problem an had a team out (on a holiday during a snowstorm no less) to come out and install the new unit. All of the employees we have worked with throughout the process have been extremely pleasant and respectful of our home. Hopefully no other huge jobs will be needed for a while but I appreciate their speed and service.
Kayla Kalbfell
5 days ago
Very pleasant & thorough
Ken Mietlowski
5 days ago
Josh Butry from Roy’s came out to assess my sump pump issues. He clearly explained everything to me in terms I could understand. He was polite and very professional. He also had the keen sense to detect a gas leak I had in my fireplace. His experience and knowledge and action may have prevented a tragedy or disaster. I’m an ever so grateful for him.
Gayle Dalton
5 days ago
Great company! Installers were excellent. The workers were all extremely friendly and communicative during the whole process.
Ron Kershaw
1 week ago

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