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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
We had a flooded basement at my tenant's house. I received the call at night and Roy's came to help by 10:00 the next morning. The problem was caused by a buildup of grease, and required a return by Roy's the next morning. The work was done in a timely and professional manner. I would highly recommend Roy's.
HM Bateman
2 days ago
Roys was great! I loved being able to talk to a live rep who answered quickly every time I called and were very friendly. Tom, the tech that came to my house was fantastic. He identified a solution for my plumbing issue quickly and fixed it timely. I plan to call Tom and Roys for all my needs in the future and I highly recommend!
Kim Powell
2 days ago
Greg and Jeff (I think those were their names!) did a great job unclogging my outside sewar line from the downspout to the street. Great service, high quality work and buttoned everything up before they left. Even gave me some great tips to keep the line clean! TYSM!
NYLyons
4 days ago
I called this morning with a sump pump, problem that needed to be fixed quickly and was pleased how confident and genuinely caring. Sarah was in listening to my concerns and scheduling a same-day appointment. Christian Fisher did the service call and I was impressed with how clearly and competently he described the problem and what he would do to fix it.
Tom DeLoughry
4 days ago
I had a new electrical line installed, the guys were on time and professional. Appreciate the job you've done.
Nicole Benning
4 days ago
My tech was Manny Reed and he was great. He listened to my needs and provided good insights that ultimately made me happier. He was polite respectful and cleaned up the workspace. Roy's as a whole was great too.
Wesley Miller
4 days ago
I had a new furnace and central air installed. Frank was informative and the installation was done rapidly. I would highly recommend this company.
Amy King
5 days ago
Great guy, great information, wonderful performance in the furnace check! Thank you for your thorough help and it was a great price. Looking forward to seeing if I can get that inductor replaced. Thanks again, Roger!
Kara Gregoire
5 days ago
My technician ( Christian) is awesome!!!
He is honest and will not try to upsell you in order to increase the cost. Fixed the problems at a reasonable price.
Will definitely be calling Roy’s again when the need arises.
Thank you, Christian.
Sandy Casey
6 days ago
The technician responded to my request for shower equipment repair…He Showed up at the designated time and listen to all of vmy concerns. Talked me through multiple scenarios after his initial inspection. He continued to inform me about everything he was doing throughout the entire process..
I did agreed to the suggested repairs and he completed the project in a timely manner. The gentleman was very respectful and represented his employer in a very efficient/ responsible manner.
kenneth kuhn
1 week ago
Excellent service. The technician that came, Josh B., super professional. Very knowledgeable and cares a lot.
Cheshy M
1 week ago
Josh B. Went full detail. Provided options and was understanding to our constraints. Love ROY'S. Very respectful of our home
Steven
1 week ago
Had a kitchen sink clog and had to call Roys unfortunately on a week end. Roys sent a technician over on a Saturday and after shaking the plumbing three times, problem solved. The technician Nick was great and took the time to explain everything to me and also looked at other issues and made recommendations. Great job, satisfied.
ROBERT HUNTER
1 week ago
Roy's has never disappointed me.They were out to check on my whole house humidifier and make some tweaks to it that will make it more efficient. Both techs were friendly and informative.
Mary Sutula
1 week ago
Price seemed a bit high since I provided tank but it's done now.The men did a beautiful job.Everything seems overpriced these days.Its done, the wife is happy.
Phil Barker
1 week ago
Isaiah and the entire Roy's team were great! They put down protective runners on the floor and wore covers on their feet. They did very professional job and Isaiah walked me through everything I needed to know before they left. We highly recommend Roy's and wouldn't hesitate to have them do additional projects at our home.
Sean Hudson
1 week ago
Very informative with exceptions & process.
David Szulist
2 weeks ago
Josh came and solved our drain issue very fast thank you
Robert Brown
2 weeks ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
