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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
The technicians did a great job. He also have someone that will be coming out this afternoon between four and six to finish the job job.
Nathan Vanderberg
3 days ago
Thank you, Nick was Awesome and he explained everything to me so I could understand it. He was very professional and I was very impressed with him. He completed the job and I am very happy with the service. Thanks again Roy’s Plumbing. I will definitely recommend you to my family and friends.
Yvonne Young
3 days ago
Josh B was On time, cleaned workspace, answered my questions. Excellent service! Highly recommend!
Randy Gillette
3 days ago
Ben Gallivan and team were amazing! They’re very sincere and hard working people. Their work is very neat. They clean after their work. They’re also very friendly. I just love their attitude.
Shah Alam
4 days ago
Josh B. was very kind in explaining the work that needs to be done at my home. He was very detailed and patient. Rates are pretty good.
Ayana Meeks
4 days ago
Josh b - was fantastic and walked us through everything - couldn’t be happier
phil ciallela
4 days ago
Annual furnace check
Aaron punctual & cordial.
Not rushed or pressured.
Definitely a keeper for the company.
Michele Carmer
4 days ago
Was thorough and completed the job no issues. Grateful for the quick scheduling. Will use service again!
Collin Sabers
4 days ago
Josh was great. We had our basement drain cleaned. It was free, due to the fact that we joined Roy’s membership program. He was prompt, efficient and very friendly.
sharon visano
5 days ago
Did a wonderful job. I was very pleased with both service and quality
Terri Plays
5 days ago
Perfect, on time, very knowledgeable team member of your staff
robert wheaton
5 days ago
Joshua B. is AWESOME , he did an excellent job and very patient. Loved his.work. I would definitely recommend him to friends and family. 😃
Malikah Ramadan
6 days ago
Jeff came in, identified the problem and fixed it. Very professional, very personable! Thank you Jeff!!
Frank Kreppel
6 days ago
Adam Posner did a maintenance check on our boiler. He was so nice, and answered my questions. He also offered some good advice about our thermostat. Very happy with the service!
Lynn Karas
6 days ago
Roger was very informative, professional, easy to understand.
Thanks Roger
Keith W
6 days ago
When are technician matthew Franjoine was a very knowledgeable man very helpful and very professional
Kyle Chandler
6 days ago
Nathan and his associate did a great job installing our new water heater. As with all Roy's techs I've worked with (and there have been many), they were professional, friendly, and knowledgeable. The new pipes are beautifully done and they left no mess of any kind. I highly recommend Roy's.
Chris Vaughn
6 days ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.