Service Area

Price seemed a bit high since I provided tank but it's done now.The men did a beautiful job.Everything seems overpriced these days.Its done, the wife is happy.

Isaiah and the entire Roy's team were great! They put down protective runners on the floor and wore covers on their feet. They did very professional job and Isaiah walked me through everything I needed to know before they left. We highly recommend Roy's and wouldn't hesitate to have them do additional projects at our home.

Very informative with exceptions & process.

Josh came and solved our drain issue very fast thank you

Josh b Owen h did great flush my tankless no pressure sales love Roy’s

Tech assigned to my ticket was great! Would definitely highly recommend Jeff. He was professional, knowledgeable and efficient. Thank you for your service!

Had waste water backing up into the house. Showed up in a timely manner, cleaned the blockage and educated me on how to prevent a future blockage.

I can see exactly why the ratings are so high. Manny was knowledgeable, kind and most of all, he did not try to inflate the price. Nowadays, companies seem to push you into purchasing more and more, rather or not you need it. I feel like I can trust this business. He fixed my furnace quickly and now I feel more comfortable with this company fixing my AC this spring. I dont like writing reviews, but here I am. Keep up the good work!

When are technician matthew Franjoine was a very knowledgeable man very helpful and very professional

Jack Langdon was very kind and explained everything nicely to us

Tyler was friendly, efficient, considerate and knowledgeable. What more could you ask for, really. Many thanks.

Thomas did a fantastic job and he even personally addressed the late delivery of parts needed for the repair of my kitchen faucet. Thomas was friendly and professional.

Very professional and knowledgeable about the plumbing process.

Thomas was extremely professional, Very neat and respectful. He did a quality job. I would highly request Thomas for your plumbing needs. Thank you Thomas.

Amazing service! Fast, courteous, kind 😁. The whole crew was awesome 😎

Quality professional installation! Great job!

Josh was able to diagnose & fix our plumbing problem immediately. He was very knowledgeable & gave us guidance on what may have to be done in the future. We highly recommend Josh!

Josh B came out on a Saturday and cleared our issue, provided excellent service, highly recommend.

Update 2/25/26: Owen H and Josh B came out for a different plumbing problem we had, they were right on time, professional, efficient and friendly, resolved our issue and left a clean work space. Continue to highly recommend Roy’s to anyone needing plumbing expertise in WNY.