$350 OFF a Tankless Water Heater Browse All Current Offers & Save Today
Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
Erie County
Niagara County
Chautauqua County
See Why Our Customers Feel Like Stars
Joashua Butry- Knowledgable and courteous. Amazing explanation and had answers for everything. Helped with our anxiety through the process of diagnosis to what was needed for the new tank. Would like if he were the continued plumbing rep for our home.
He came to the house to look over everything as the tank was leaking and walked us through a new system.
The price was reasonable for a system switch over to electric water tank system and everything needed to be up to code here in our city.
He came to the house to look over everything as the tank was leaking and walked us through a new system.
The price was reasonable for a system switch over to electric water tank system and everything needed to be up to code here in our city.
Angel Bre
3 days ago
Josh Butry was friendly, thorough, and knowledgeable about our generator’s issue. In the future, we will request him as our go-to technician -:)
frances Pici
3 days ago
Roy’s is amazing! Stephen, Tony, and Ryan helped us with our electric and they did a fantastic job! We are so grateful for them. I highly recommend.
Kayla A
5 days ago
Josh B. Could not have been more thorough. Called for servicing on an existing unit which turned into a costly repair. He explained, in detail, the repair costs and timeline and compared it to a new unit. The new unit was clearly a cost savings over several years, and the Roys membership saved us money and added value of a furnace and A/C tune up and future pipe cleaning at no extra charge with that membership. Josh was professional, thorough, friendly and I would highly recommend him for any plumbing projects, expected or unexpected.
Adam Savard
5 days ago
Josh was very professional and knowledgeable. He is an excellent plumber and we will request him in the future for our housing needs. Thank you!!
Tara Gabel
5 days ago
Josh Butry was amazing! We had a blockage that caused us to not be able to use our toilet for several days. He was very professional and explained everything we needed to get back up and running. Highly recommend Roy's and Josh to anyone!
Elias Gould
6 days ago
Josh b very cordial and solved my old tub problem !
Linda Taylor
1 week ago
Josh Butry did an awesome job. Had to go get the parts himself. New tub looks great. Will request his services again!
Christopher Tucholski
1 week ago
New air conditioning unit
Kathleen Page
2 weeks ago
Jack L. was professional, worked efficiently and ensured everything was working properly before leaving. We highly recommend his service.
Ron Kershaw
2 weeks ago
Very courteous and respectful
Pricing was too high, but that’s not the service person‘s fault.
I found somebody else to take care of this issue because $500 for $60 park is too much
Pricing was too high, but that’s not the service person‘s fault.
I found somebody else to take care of this issue because $500 for $60 park is too much
Bratray
2 weeks ago
Fast friendly service. Professional and respectful of property. Solved our issue quickly. Would recommend!
marie massaro
2 weeks ago
Excellent service, very efficient.
Josh B. Was very knowledgeable, friendly and profesdional.
Josh B. Was very knowledgeable, friendly and profesdional.
Tim Klipfel
2 weeks ago
Josh Butry is amazing customer rep ! Great customer interactions informative and helpful and polite . Big asset to your company . Big Thank you for your help today !
John R
2 weeks ago
Michael Murphy and his team did an amazing job with all the electrical work I need done in my home to get my power turned back on. They worked fast and efficient. Would recommend them to everyone. There customer service was out of this world thank you !
Mark Schultz
3 weeks ago
Jeff Wartinger was great! On time, friendly, and professional. Took the time to share his knowledge, explain how plumbing ties in through the house, helped me with understanding maintenance, etc. Roy's truly has the BEST people in the industry working for them! Thank you Jeff!!
Highly recommend the company, the service professionals, and I personally love the membership! It has already paid for itself and includes so many benefits that help me keep my house maintained! I LOVE ROY'S. They are my trusted partner for home care!!
Update 07/29/26 Just had Ben Gallivan and Andrew come out and install a new furnace. Once again, Roy's employees impress me so much with their service, knowledge, patience with all my questions, professionalism, and the care they put into their work! Ben and Andrew were prompt and friendly and went above and beyond!
I highly recommend Roy's! Their membership program includes systems inspections so Ive met and interacted with multiple team members...every single person Ive dealt with has been exceptional! The office people, the inspectors, the crews...TOP NOTCH!!
Having a huge plumbing job done next week by Roy's and I rest easy knowing without a doubt, that the crew will be experienced, professional, friendly, and focused on providing excellent service! Call Roy's...they are the BEST. Period.
Highly recommend the company, the service professionals, and I personally love the membership! It has already paid for itself and includes so many benefits that help me keep my house maintained! I LOVE ROY'S. They are my trusted partner for home care!!
Update 07/29/26 Just had Ben Gallivan and Andrew come out and install a new furnace. Once again, Roy's employees impress me so much with their service, knowledge, patience with all my questions, professionalism, and the care they put into their work! Ben and Andrew were prompt and friendly and went above and beyond!
I highly recommend Roy's! Their membership program includes systems inspections so Ive met and interacted with multiple team members...every single person Ive dealt with has been exceptional! The office people, the inspectors, the crews...TOP NOTCH!!
Having a huge plumbing job done next week by Roy's and I rest easy knowing without a doubt, that the crew will be experienced, professional, friendly, and focused on providing excellent service! Call Roy's...they are the BEST. Period.
K H
3 weeks ago
Evan Doud did a fantastic job very professional and courteous his knowledge and skills are top tier Roy's has a wonderful employee in Evan highly recommend
Dan Pocock
3 weeks ago
Today i had an appointment with Roy's to troubleshoot my AC unit. Manny was the repair technician that arrived right on time and was very friendly and he was able to diagnose the issue with the AC unit right away and he explained everything to me and what repair needed to be made to get the AC running efficiently again. He was very professional and very detailed in his repair and the price was fair for what needed to be replaced and when Manny was finished with the repair he explained what he did and asked me if I had any questions or concerns. While he was here he also set an appointment for a furnace check up in the fall. I appreciate Manny's professionalism and attention to detail with my appointment today thank you so much ☺️
Lynn Opinsky
3 weeks ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
