Service Area

Proudly Serving Buffalo & Surrounding Communities

At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.

Erie County

Niagara County

Chautauqua County

See Why Our Customers Feel Like Stars

I requested service to look at my AC unit airflow and 2 individuals came out. Dennis and his colleague were highly knowledgeable, thorough, and did not try to find problems just to sell new equipment which other companies do. They identified a potential diffuser issue that could be contributing to my issues and made several recommendations that I could explore if the issue persisted. They were also able to send out the techs in less than 24 hrs which is highly appreciated. Given how great the service was I signed up to become a member and will be using Roy’s for future HavAC services.
Tim Rentschler
3 days ago
Was very honest and great work
Jason Sandonato
4 days ago
Sean the technician is the best - he's been by our home a number of times and has always been fair in his assessments, helpful in explaining everything, and did an excellent job replacing our side spicket most recently! 10/10, thank you Sean (and Roy's)!
Steph E
4 days ago
Josh B. was great. Super friendly and he quickly and efficiently resolved our issues with a disposal and toilet.
Richard Braden
4 days ago
Roy’s sent their “A” team to replace my broken sewer line. What an incredible bunch of 5 guys. The expression “say what you mean, mean what you say” holds true here. They were timely, efficient, hardworking and skilled. What a kind bunch of guys. I highly reccomend them to my Senior group. They are great!
Robert Hutchinson
4 days ago
Was right on time,explained and showed me what he was looking at,very knowledgeable! Highly recommend, thanks Tony
Kenneth Kijanka
6 days ago
Review update—Roys were extremely professional while working out the contract. We came to an agreement. The contract was agreed upon and will be moving on with working with Roys. They had the best price, and I'm very happy with the outcome. Cant wait for the project to be completed
Donald Dayton
7 days ago
Josh Butry did an excellent job explaining our options for a whole home water filtration system without any pushy sales techniques. He was very informative and did not pressure us into anything. He was great to work with!
Jacob Kindberg
1 week ago
Josh B Josh was a true professional who was fair honest and has excellent communication skills
David P
1 week ago
Plumbing leak repair under bathroom sink, and faucet installation. Josh Butry did a great job of explaining all scenarios and outcomes, explained pricing so there were no surprises. Did an excellent job fixing the leak and went above and beyond to make sure everything worked properly. Highly recommend Josh.
Cory Hawley
1 week ago
Though I was disappointed to hear that my homes plumbing was not so great. Nick did a great job getting everything working again and explaining what was needed and about possible future issues
Karen Buczkowski
1 week ago
Dennis was very friendly from the moment he arrived. He answered all my questions and we even had small talk. Always courteous, he knew the equipment and filled me in on its workings. Dennis also informed me of regular maintenance needed. Very helpful.
Gregory Bracco
2 weeks ago
They did an awesome job. Replaced furnace and added central air conditioning. Also replaced hot water. On time professional and reasonably priced.
Jean Freeman
2 weeks ago
A++ (My wife and I are very thankful for the people Roy’s sent out to help us after many phone calls to companies that refused to offer us any help. Josh B. And Billy K. were professional, transparent, and able to help find solutions to our problem quickly and efficiently. Definitely would suggest using Roys for any emergency plumbing needs. Thank you.)
Mason Cruz
2 weeks ago
Josh b has been a joy to do the work. Kind, thorough, neat. Indeed, any mother’s joy!
Ann Kennedy
2 weeks ago
Very professional and courteous…did a thorough job
Peg Boda
2 weeks ago
Excellent and thorough job today 5/20/26! Thank you Josh Butry for your kindness and explanation of all of the work you did!
Karen Ostrander
2 weeks ago
Christian was AMAZING! 12/10 and definitely would recommend! We called for an issue with our outdoor spigot and water line. The scheduler (sorry forgot her name) was able to get us an appointment within 24 hours. Christian came out and was very professional, polite and efficient! He certainly went above and beyond for us! We would absolutely recommend Roy's to anyone we know looking for help with plumbing, heating or cooling! Thank you!
Rochelle Menard
2 weeks ago

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