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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Fiushed my water heater. Done a great job. Very polite. Had to call Roy's. My basement water coming up the drain. Josh B came out. Josh and Eric B.jetted my clean out pipe. Found my sewer had dropped six inches. Which means had to dig up and get sewer rerouted. Josh did an excellent job laying out what needed to be done. Plus had to relocate my sump pump drain. Got everything together. Next day the whole team came out and got started. One crew in basement. Other crew outside. What a BIG job. They all worked together. Everyone of the guys were great. If I could give them 10 stars I would. You want a job done the right way. Call Roy's plumbing.
Doris Vick
20 hours ago
Josh B came out to my house to provide an estimate for a few projects. Off the bat, he was professional and explained his background which instilled my trust in his expertise. He was patient when I asked a bunch of questions and gave some advice on items that we didn’t necessarily need to hire him for. The icing on the cake was that he brought in my recycling bin from the street! My husband and I will be using Roy’s for our garage project because of how great Josh was. Highly recommend!
Steph Cirringione
21 hours ago
Everyone who works there is super nice and patient and helpful
Kim Ehlenfield
2 days ago
My Aunt had frozen pipes under her mobile home. Marco and Jeremiah did the work. They were excellent. If I ever need work done I would only want this team to do the job. Thank you so much!
Joann Lowczys
2 days ago
Carl from Roy's plumbing did an amazing job changing the main water shut off in my house and new fixture by the laundry tub. Very professional cleaned everything when he was done. I would recommend them to everyone. Great job.
dave holbok
2 days ago
My family have been loyal to Roy’s for over 35-40 years so if we have any issues we always go to them. Great business! Awesome people! Dennis helped us out recently when our command board went down. Super knowledgeable and a great dude!!! Strongly recommend
Chris Gauda
2 days ago
Josh Butry did a great job today. . Thank you
Robert Ryan
3 days ago
Roys responded very quickly to my emegrancy call and arrived with in a few hours. Thomas is an extremely professional and knowledgeable technician who was able to clear the clogs very quickly and efficiently. Would highly recommend
Jonathan LaNasa
3 days ago
Josh Butry and Owen were up front and Honest about the Issue we had with our Garbage Disposal and explained the Issue very well
Kris Westphal
3 days ago
Tech was professional, communicative, and positive. Have great advice and recommendations for sump pump and explained everything.
Richard Welch
3 days ago
I had Josh B. And Owen A. as technicians to check out a leak under my sink. Super chill guys. They gave me plenty of options of how to go about the repair including how to go about doing it myself. I heard the usual sales pitch but never felt pressured into anything. Definitely recommend them.
Steven Kelly
4 days ago
Ryan did a great job! He even ran to get a part I needed for the furnace so I didn’t have to worry about it overnight.
Bill Right Solutions
4 days ago
Josh Butry was very professional, thorough, and spoke in a way that I could easily understand how the repair would be made. Roy’s is my first call for plumbing issues.
Kellie Vincent
5 days ago
Christian came on time and was very personable but professional. We had a leak from the bathtub down into the kitchen. We thought it was a pipe leak but after asking a few questions and some assessment, Christian determined it was simply water running behind the water spout and on/off plate which was not caulked properly. An easy fix, and the cost was minimal at $22.00 since we have a Roy’s membership. We are very appreciative to Christian and all the technicians helping us improve our home.
John Vines
5 days ago
Nick, replaced the pressure reducing valve in the house after a water main break down the street caused it to fail. He tested & checked all the possible causes & solutions (the valve failed). He also called for help for an unrelated mini-split issue of one unit humming. Nick is very professional, certious & knowledgeable about his job, and I would recommend Roy's to anyone.
Jeff
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Jeff Kling
5 days ago
Josh B. & Owen H. got us back up & running after a frozen pipe burst; and stayed w/in our budget. Thanks guys!
LeRoy Sonker
5 days ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
