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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
Erie County
Niagara County
Chautauqua County
See Why Our Customers Feel Like Stars
Christian was AMAZING! 12/10 and definitely would recommend! We called for an issue with our outdoor spigot and water line. The scheduler (sorry forgot her name) was able to get us an appointment within 24 hours. Christian came out and was very professional, polite and efficient! He certainly went above and beyond for us! We would absolutely recommend Roy's to anyone we know looking for help with plumbing, heating or cooling! Thank you!
Rochelle Menard
24 hours ago
Josh B. Was very professional and knowledgeable. For all plumbing issues I highly recommend him. He’s awesome!
K Luna
2 days ago
Josh Butry came out and replaced my outdoor faucet and indoor shut off valve. He was mindful of the house taking care when he was working. He explained my options clearly and without high powered sales pitch to opt for the most expensive fix. He did a great job. I would recommend him.
MaryTeresa Platt
2 days ago
Christian just stopped by to help out with a tricky clog in our tub that was giving us problems. He arrived early, even better than on-time. He was fast and professional and did a great job of explaining what he was doing and what I can do to help prevent the problem from returning. The price was great and after having a pretty negative experience with Roto Rooter recently Roy's has definitely won my business today. When I inevitably have another plumbing issue I can't fix someday I'll be calling them again for sure!
Frank Mattioli
2 days ago
Josh B. unclogged kitchen sink.
Performance outstanding, very thorough explaining what he was going to and what to expect depending how badly and the location the clog- completely met our expectations.
James Macbeth
2 days ago
After having been out of town for two weeks, my husband and I came home Friday night to find a cold house waiting for us as the heating system wouldn’t turn on. I frantically searched online Saturday morning to look for a heating and cooling company that would offer 24/7 emergency HVAC services and found Roy’s. They sent over their technician quickly, who diagnosed the problem, offered a couple of solutions for us to choose from, and installed a new system on Monday! We had a great experience with Roy’s and appreciate their professionalism, swift problem-solving practice, and transparency in pricing. Thank you so much!
Yi
3 days ago
Always the best technician when I need them. So many answers to my questions! AND they always find a better deal for me
NEVER pushy!
Diane Devlin
5 days ago
Jack did a great job installing our new water heater in record time. Always a great experience working with the team at Roy’s. Thanks so much!!
Michael Nally
5 days ago
Roys was excellent and quick to respond. Josh Butry was very professional and explained everything prior to repairs.
Patrick Paolini
5 days ago
Josh B is a fantastic plumber!!!! Fixed my 68 year old pipes. Explained everything upfront and was able to fix my old sink pipes without breaking into the wall or costing me a fortune. Thank you
Pam Casey
6 days ago
The communication to and from Roy's Plumbing was professional and timely.
The technician, Josh Butry, was very personable, knowledgable, and patient.
Josh was extremely thorough with the explaination of the problem. He check possible reasons for my problem.
He explained every step and was also careful to clean up when the job was complete.
Deb Goldpenny
6 days ago
Highly recommend. Super polite and professional, would not hesitate to call again! Keep up the great work!
Derek Spencer
6 days ago
He was awesome. Professional, knowledgeable and thorough. Would recommend this company to others.
Wilma Hollis
6 days ago
The technician showed up early and quickly diagnosed the problem. He explained what he needed to do to fix the furnace and got right to work.
I found the technician to be very professional and skilled. On top of that, he was very courteous.
We have been Roy’s customers for many years and are never disappointed. Their annual service contract is a bargain too.
Joe
1 week ago
Our basement was flooded and we needed a sewer drain cleaning service. He provided that service, while explaining everything to my 82 yr old grandmother along the way. Extremely friendly, even my dog and cat wanted him to stay!
Carissa Schuh
1 week ago
Jeff was great. Timely, professional and helpful.
Spltperzonalty
1 week ago
Friendly Professional
Rich Chmielnicki
1 week ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
