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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Taylor Ellis does excellent work.
bob Spuller
3 days ago
He and Evan were professional, efficient, and friendly. As a matter of fact all of the Roy's personnel have been terrific, including Adam, Joe, and Jeff. Anyone not mentioned is purely an oversight on our part, because we have been very pleased with everyone, including those we have only met via the phone
Pam Williams
3 days ago
Josh B. Was super helpful and knowledgeable. Would do business with Roy's again.
Desiree J
3 days ago
The technician showed up early and quickly diagnosed the problem. He explained what he needed to do to fix the furnace and got right to work.
I found the technician to be very professional and skilled. On top of that, he was very courteous.
We have been Roy’s customers for many years and are never disappointed. Their annual service contract is a bargain too.
Joe Somma
3 days ago
I highly recommend Roy’s Plumbing, Heating, Cooling & Electrical. They did a great job replacing the main sewer house trap and riser. Technician, Anthony R., was extremely helpful in keeping us well informed about the job and answered all our questions.
Kris Jablonski
3 days ago
Nick Tabbi and Jake Whalen got the work done remarkably quickly and efficiently. Thanks, guys!
Joanna Zoe Christopher CH
4 days ago
Roger was professional and handled the service job quickly.
Kristen Chambers
5 days ago
Highly recommend.
They are very knowledgeable, honest and transparent.
Roger. P came over super professional and experienced technician took him less than ten minutes to figure out the whole system without a sweat.
He explain to me the diagnostic in a very simple way.
Although it's a very old system they didn't force me to replace the system.
When the time comes, I will definitely replace my heating system with roy's.
s.a.k dtd
5 days ago
Josh B - Very thorough and friendly - great service. Went through all the options. Water tank replacement.
Andrea Boudreau
5 days ago
Work was done professionally and promptly. We are very satisfied.
Linda Manley
7 days ago
Had a new HVAC system installed by Ben and Matt. Was very pleased with the service that I received, they both were friendly and professional. I highly recommend Roy’s for all your heating needs.
Thanks Ben & Matt
Joseph Navarro
1 week ago
Knowledgeable and professional
Hugo Azero
1 week ago
On Time ,Clean ,professional attitude throughout their time here. Answered questions with ease. Fixed our 100 yr old homes problem! HIGHLY recommend!!!
charles weaver
1 week ago
Great work by tech Evan Doud..
Mike Dugan
1 week ago
This was our second time using Roy’s and I’m so glad we did! When I reached out for an appointment we had a simple leak and by the time the appointment came it had gotten much worse. Matthew was extremely knowledgeable and just by my notes was already expecting the issue at hand. Just like our last issue, it was quick, efficient and very up front and honest. After the appointment Matthew was so nice and answered all my questions about what to do going forward, and his opinion on our plumbing situation. It is so nice knowing we can call Roy’s and have great work done and don’t have to worry about being upsold or told “possible future problems” and attempt to be sold on something we don’t need. They really care about their customers and it truly shows!
Courtney DeSabio
1 week ago
Great work. Efficient and nice work!
Timothy Printup
1 week ago
He was polite, professional, service was excellent
Shannon O'Brien
1 week ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
