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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
Erie County
Niagara County
Chautauqua County
See Why Our Customers Feel Like Stars
Josh Butry was our tech and I highly recommend him. We’ve had other company techs here for quotes but they do not compare to Josh’s professionalism and knowledge. He is very thorough, explains everything and quoted reasonable pricing and service dates. Roy’s also offer a yearly membership for discounted services.
Sharon W
3 days ago
I received wonderful service! Josh Butry was wonderful. He not only did a great job but he was patient in explaining what the plumbing issue was and how to correct it. I highly recommend Roy’s.
Christine Campbell
3 days ago
Josh Butry came out to my house for a leaking toilet. He explained my options to me and then came back a second time to install it. He had the installation done in 40 minutes and did an excellent job. I appreciate his honesty and hard work!
Bryan Plunkett
4 days ago
Good experience knowledgeable technician being Josh BUTRY
Maryanne Buchanan
5 days ago
I had two separate appointments, one to install a GFCI outlet and a second for A/C maintenance. Nick installed the outlet, did a great job. Dominik completed a/c maintenance, also did a great job! Both were friendly, explained every step of the process, explained pricing and any recommendations. Friendly, on time and a reasonable price for the work completed. Highly recommend and will be calling Roy’s for future needs.
James
1 week ago
Tim our plumber showed on time and explained what he was going to do to solve our problem. His solution was 10 times better than mine. He told us the price once I signed off, he immediately started work and finished in the time period he told us. Everything was cleaned up.
Robert Hawks
2 weeks ago
Roy's accommodated my request for a later time window and I was notified when the technician was on the way. Josh B arrived and attacked the problem from every possible angle. He narrowed down the issue and offered multiple solutions. We don't know which we will go ahead with, but Josh provided us with what we need to make an informed decision. Recommended!
Mark Golden
2 weeks ago
Josh Butry was great! He went over the problem and diagnosed the issue quickly.
K Sbbb
2 weeks ago
Josh Butry went above and beyond. He was very professional and explained everything in detail. He was very honest and helpful.
Lori Lonobile
2 weeks ago
Jonathan Marks was amazing!! He was on time, friendly, and extremely knowledgeable. We had 2 issues. One was to install a new faucet in a bathroom and the other was a unique issue that needed problem solving. He diagnosed the problem quickly. He also fixed both issues in the same day. He professionalism was impeccable and we would highly recommend Roy’s (we’ve had other technicians from Roy come for our HVAC system, and it was amazing also.) and especially Jonathan for plumbing. Cost was reasonable for the work being done.
Rebecca Fast
2 weeks ago
Technician Josh Butry was thorough, professional and honest. Took care of our problem and made recommendations for future consideration.
Dan j
2 weeks ago
Everytime my husband and I go through Roy's, we feel so well taken care of. Josh B. was great! He was kind, understanding, and took time to explain to us what the issues were and what options we had. He also made sure to give us the best price he could which was much appreciated since we ended up having to replace our 30 year old water heater. We will be using Roy's again for any concerns or issues we have moving forward!
Kaitlyn Schouten
2 weeks ago
Awesome job Roger was extremely knowledable would highly recommend them also thank you Jessie for the quick response time...
Doni Mellott
2 weeks ago
Excellent work re hot water heated. Jonathan was very thorough examining the problem and explaining the estimate. Nathan was very prompt, got all the work replacing the tank, removing the old one, and cleaning up. Very pleased I called Roy's!
Krista McDonald
2 weeks ago
Roy's continues to deliver amazing service. I have used them for HVAC, plumbing, and Electric on my properties.
Cassie Soucia
3 weeks ago
My technician was super nice, very thorough and knowledgeable. Plus he told me about the military membership which is free, and has great benefits! I really appreciated all of information and friendly service! I'd highly recommend!
Anita Harutjunian
3 weeks ago
★★★★★ He Came. He Saw. He Unclogged. He Didn’t try to sell me a new house. Five stars for Josh Butry.
Sara D
3 weeks ago
Hot holiday weekend and air conditioning goes. Dennis comes by on 4th of July and fixes it . Great job .
Julie Grana
3 weeks ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
