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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Michael Murphy did an amazing job with the estimate. Angelo and Danny did a fantasic job with installing an upgraded service outside and inside in January. very polite and nice. will have them back when i need more work.
MickGreedy
2 days ago
Great price and excellent feedback with scheduling an appropriate time.
Justin
2 days ago
Josh B and Tyler T were very knowledgeable and professional and did a great job.
Harry McCrea
2 days ago
Ryan K. was absolutely amazing! He went above and beyond to diagnose the problem and complete the repair. I felt at ease with his expertise! Would definitely book more services in the future and request Ryan!
samantha lora
2 days ago
Josh Butry was super helpful and knowledgeable about backup sump pump systems.
Ryan Tomko
3 days ago
Manny was wonderful. Checked out our radiator system in an old house and identified a plumbing problem. Bleed all the radiators and was very kind and explained everything to my mom and me.
Amy Finn
3 days ago
Very nice and willing to do whatever it takes
dan gronowski
3 days ago
Roy’s always provides great service and in this particular visit; great information. Josh B came out to give us a quote on some plumbing work at our house and he was kind, professional, and thorough.
Cassiday Proctor
3 days ago
Steve, was very knowledgeable, and explained the different things he was doing. I appreciate his patience with me. Thanks Steve. Furnace check-up, and future AC check-up
Chuck Horrigan
3 days ago
I had a leaky faucet in the bathroom. Evan was my plumbing technician. He explained everything to me as to why this was happening. He then proceeded to let me know what was the best way to fix this issue. He also explained that the shut off under the counter was not working properly. He changed the faucet and replaced the 2 shut offs under the counter. Everything working properly now. Clean up completed. Before Evan did any work he explained and priced out all my options. Very through. Job completed very happy to have such a polite repair man that also respected my property. Thank you Roy’s Plumbing and Evan.
karen wilson
3 days ago
Josh Butry Did an excellent job taking care of my problem. He was very friendly and informative.
William Murty
4 days ago
I highly recommend Josh Butry! He’s very knowledgeable, kind and explained exactly what he was doing and why.
Gretchen Smith
4 days ago
Arrived on time. Explained everything. Cleaned up thoroughly. Definitely would use again
jeanette smith
5 days ago
I woke up to a freezing house..thermostat reading 42°, the boiler cold & silent.
I’ve used Roy’s in the past & from beginning to end everyone is always friendly and professional. From the woman who took the-initial call, caring enough to ask questions so she could schedule the technicians who had the expertise & experience working with older steam boilers.
Mike & Gabriel diagnosed the problem,,replaced the part & had it up and running in no time at all. They were both , personable, professional, & knowledgeable.
Kelly McCartney
6 days ago
Let you know exactly the real problem, and give you the info you need👌👍
Maria Esquilin
6 days ago
They were on time, respectful of property and professional in the installation as well as their people skills. Went over all aspects of the new tankless installation with me. I highly recommend them.
Sandra Opera
1 week ago
Did a wonderful job. I was very pleased with both service and quality
Terri Plays
1 week ago
All of the crew were very well mannered, educated in their craft, and completed the job in a timely fashion. It started out with a clogged sewer pipe and ended up with new piping. I have dealt with them on and off for a couple months and have always had a pleasurable experience And an honest one in regards to prices and quotes. I highly recommend them.
Ronda Marie
1 week ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
