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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
Erie County
Niagara County
Chautauqua County
See Why Our Customers Feel Like Stars
Review update—Roys were extremely professional. Came installed my ac and furance. Explained everything extremely well. Worth the price. Will keep being a client
Donald Dayton
3 days ago
Highly professional and knowledgeable visit from Josh Butry today. Clear and concise description of the work required. Upfront and open pricing. Very satisfied customer.
Dustin Tellinghuisen
3 days ago
Roys came out to give me an estimate to repair my sump pump line outside. Josh Butry was the technician who came out. He was very professional and friendly, explained everything in detail and was upfront and honest about the cost of the repairs and offered different options. I would highly recommend Roy's for any of your plumbing, hearing, cooling or electrical needs.
Peggy Carthon
3 days ago
Professional, really cared about my issue, explained things, and got it fixed with exceptional customer service!!! Thank you!
Megan F. Lostracco
4 days ago
Josh was excellent to work with very informative and explained in great detail would like to keep him as my regular plumber if any issues arise in the future
Matt S
4 days ago
Roy’s Plumbing completed a gas line removal/capping for a utility line we no longer needed. Josh B. was great— knowledgeable, friendly and efficient. And we got some feedback about our other plumbing items that we’ll have the team back for in the future.
Whitney Kehl
4 days ago
Tyler completed a full plumbing inspection and installed a new trap for the tub and replaced the shower head. Other items recommended and estimates provided by Tyler. He explained everything very well and made it easy to understand the current/potential issues. Respectful of our home and fun to talk to as well. Keep up the great work. Thank you!
Mark Bishop
5 days ago
Amazing job on all the projects we have done so far. From electric to installing ac heat and hot water tank. To last weekend snake our drain to find a plug that has caused us headaches for last 6 months that another company dropped down there and didnt mention. This group comes to play and actually cares about their customers. Looking forward to long standing relationship with this company
First discovered them at the buffalo home show as precious company we were using didnt do electric work. They came in and we thought we just had simple problem with our electricity tripping in our kitchen. They discovered power issue well more than eye could see
Had a team there first thing Monday morning and got us back safer than ever
Thank you for always providing top tier services
Dickie F
7 days ago
Roy's Plumbing, Heating, Cooling & Electrical was the best solution for my Hot Water Tank. From start to finish was a wonderful experience. Even set me up for easy financing that fit my families budget. I will trust Roy's for any of my house hold situations ! Glad I Called Roy's !!
AJ. Larson
1 week ago
I requested service to look at my AC unit airflow and 2 individuals came out. Dennis and his colleague were highly knowledgeable, thorough, and did not try to find problems just to sell new equipment which other companies do. They identified a potential diffuser issue that could be contributing to my issues and made several recommendations that I could explore if the issue persisted. They were also able to send out the techs in less than 24 hrs which is highly appreciated. Given how great the service was I signed up to become a member and will be using Roy’s for future HavAC services.
Tim Rentschler
1 week ago
Was very honest and great work
Jason Sandonato
1 week ago
Sean the technician is the best - he's been by our home a number of times and has always been fair in his assessments, helpful in explaining everything, and did an excellent job replacing our side spicket most recently! 10/10, thank you Sean (and Roy's)!
Steph E
1 week ago
Josh B. was great. Super friendly and he quickly and efficiently resolved our issues with a disposal and toilet.
Richard Braden
1 week ago
Roy’s sent their “A” team to replace my broken sewer line. What an incredible bunch of 5 guys. The expression “say what you mean, mean what you say” holds true here. They were timely, efficient, hardworking and skilled. What a kind bunch of guys. I highly reccomend them to my Senior group. They are great!
Robert Hutchinson
1 week ago
Was right on time,explained and showed me what he was looking at,very knowledgeable! Highly recommend, thanks Tony
Kenneth Kijanka
2 weeks ago
Review update—Roys were extremely professional while working out the contract. We came to an agreement. The contract was agreed upon and will be moving on with working with Roys. They had the best price, and I'm very happy with the outcome. Cant wait for the project to be completed
Donald Dayton
2 weeks ago
Josh Butry did an excellent job explaining our options for a whole home water filtration system without any pushy sales techniques. He was very informative and did not pressure us into anything. He was great to work with!
Jacob Kindberg
2 weeks ago
Josh B Josh was a true professional who was fair honest and has excellent communication skills
David P
2 weeks ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
