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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Josh B. from Roy’s came out to give me an estimate for a new hot water tank. He was extremely knowledgeable and provided all the available options.Josh explained things clearly and was very patient.
Scott Kaplan
2 days ago
Dave and Ryan installed AC. I am officially cool.
They, along with Mike, did a great job... explained everything... no mess... I am completely confident in their workmanship.
Thank you, Roy's...
Adam B
2 days ago
Josh B and Tyler T were very knowledgeable and professional and did a great job.
Harry McCrea
2 days ago
Very satisfied and will be requesting Manny from now on.. .he explained everything and did a thorough job..very happy with this service
Susanne Korosecz
3 days ago
Christian was on time, friendly, completed the work as needed. No hidden surprises in working with Roy’s. Very satisfied.
Kristina Farrell
5 days ago
Technician, Nick Fyvie was great, very informative and helpful
Philip Bronstein
6 days ago
Update 8/22/25 Adam Rosner visited to do AC/HVAC tuneup. First class service. He was kind enough to wait for co-worker delivery of replacement filters. Service is clearly job one at Roy’s!
Update Oct 25, 2024 Josh Butry cleared out sink and bathtub drains. First class!! Very considerate of our circa 1870 home, and so knowledgeable. We always ask for Josh by name for all our plumbing services. ⭐️⭐️⭐️⭐️⭐️
Update Aug 13 2024 to install new air-conditioning system. Jeff and team did a fabulous job. Five stars to Roys as always.
Update July 1, 2024 to fix clogged sink drain The technician Christian was first class, excellent service, always courteous and helpful.
These folks are FIRST CLASS…. From the initial visit, diagnosis (old furnace with cracks in heat exchanger) recommendation, estimate, installation and follow up… communication has been outstanding. Punctual, immediately responsive. Quality of work superb. Courtesy and knowledge of all specialists outstanding. SO IMPRESSED!
Paula B.
6 days ago
From Taylor on the phone helping make the appointment to Cody calling to make sure I was available for the tech. To Dennis coming into my home and advising what to do next for my heating system. Overall great experience and will definitely be calling again in the future for any of my heating problems.
Xavier Matthews
1 week ago
Shawn Miller was excellent and if I could give more than 5 stars I would! Shawn was prompt, professional, highly knowledgeable, and capable! So impressed. He went above and beyond to fix our issue, all the while making this home owner feel confident in his skills and his commitment to us as his customer. Outstanding service at a reasonable price. This is our 3rd interaction with Roy's, and I cannot say enough how highly I recommend them. From the 1st phone call until the end of the job, professional, courteous, friendly, extremely knowledgeable, and helpful. I am THRILLED that I chose Roy's to help with both urgent matters and preventative care for my home!!! Call them. Shawn... THANK YOU SO MUCH!
K H
1 week ago
Josh B. was knowledgeable, friendly and fixed the problem in less than 5 minutes. Great deal from Roy’s too. Thank you!
Amanda Sheridan
1 week ago
Mr. Josh B. Thank you for your professionalism and timely service.
J Morgan
1 week ago
On time and very professional
Jaeda M
1 week ago
Very professional, honest service, explained everything he did.
Neil Greidanus
1 week ago
Had tankless water heater inspected by Josh B who did a great service.
Thomas Bavaro
1 week ago
Got hot water tank installed. Thomas did a great job! He was very professional and explained it all to us.
Paola Heyward
1 week ago
Christian was friendly and fast! Had us back up and running in under 30 minutes. I would absolutely use this company again the future. Thank you!
Regan Jaccaud
1 week ago
Josh B. was professional and knowledgeable and was able to address all our questions and concerns.
Kelly Abou-Said
1 week ago
Josh Butry answered our request for help with a malfunctioning shower valve. He looked over the problem, offered various options for a solution, and scheduled repairs. Most important: he was patient in answering questions, explaining his reasoning. Excellent, excellent, excellent!!!
The meeting could not have been better.
B Tandy
1 week ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.