Service Area

Proudly Serving Buffalo & Surrounding Communities

At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.

See Why Our Customers Feel Like Stars

Mr Olson was very friendly, and explained what he was doing. Above all, my stove is working great and he did an awesome job. Thank you
Cindy Craig
21 hours ago
Noah arrived on time to replace my water heater. He was polite and explained the process in detail. He was patient and thorough. This replacement was a tough one. He cleaned up and took the time to make sure I understood what was done and what I needed to know about my new water heater. Answered my questions and reminded me to make sure I take advantage of my maintenance membership. I have used Roy’s services a few times for big jobs and their prices are better than most and the service has been amazing. I trust them with my home needs. Thanks Noah for being so awesome!
Yolanda
22 hours ago
Noah arrived on time to replace my water heater. He was polite and explained the process in detail. He was patient and thorough. This replacement was a tough one. He cleaned up and took the time to make sure I understood what was done and what I needed to know about my new water heater. Answered my questions and reminded me to make sure I take advantage of my maintenance membership. I have used Roy’s services a few times for big jobs and their prices are better than most and the service has been amazing. I trust them with my home needs. Thanks Noah for being so awesome!
Yolanda Otero
22 hours ago
Clint S.,did a great job very thorough and informative 👏 thanks again CS stay safe and keep up the great work 👍!
Sandra Manuel
1 day ago
Josh B. Did an excellent job today with an issue I have had for a few years. Pro chain cleaning was recommended, and it did the trick. Would suggest this method for stubborn clogs that develop in longer drain lines where a standard diameter snake doesn’t work.
Jeffrey Roach
1 day ago
Thanks to Josh for checking our plumbing and making the proper recommendations. He was friendly and thorough and explained things well. Great job!
Frank Campanella
2 days ago
Thanks to Josh for speedy communication, scheduling, and service. He was open and honest about options and pricing and recommendations. He got the job done in 45 minutes and was thorough in his work and communication. Thank you 🙏
Melissa Carrick- Mindset, Life, & Birth Coach
2 days ago
Evan was very prompt,and kind. He took care of us quickly and honestly which we really appreciate. We have used Roy's several times and will continue to do so Thank you
Margaret Duszynski
2 days ago
On time explained everything!! Did great job cleaning up !! So satisfied
Nancy Morrison
2 days ago
Needed to have kitchen/laundry room plumbing looked at due to a clog that persisted to happen every 2-3 years with build up. Other companies typically will just snake it & move on. Roy's took the time to get to the root of the issue & re did the plumbing lines so hopefully it will not happen again. From the diagnoser to the installer, the whole team was quick, efficient, & friendly!
Pierre Milton
2 days ago
Great service. The technician (Ryan) was awesome. He arrived literally within minutes of the service call ( he was finishing a job in my neighborhood) quickly diagnosed my furnace issue and made repairs within an hour. I was charged what I feel is a fair price to do something I couldn't have done myself. The replacement parts come with a warranty. Couldn't be happier. Now the wife won't yell at me because the house is freezing. Good experience all around
ds Stuart
2 days ago
This is the first time I contacted with Roy's, the experience was first rate. Nick was professional and kind and respectful. I am very happy with my decision to go with Roy's and will call again for any future issues. You are first rate. Thanks for your help.
Carl Vander Weide
3 days ago
Really great service and very fast install of full furnace during December cold. Grateful.
Mark Davis
3 days ago
Josh is amazing! He was extremely thorough in explaining every possible scenario and outcome. Did not pressure us into anything. He let us know our options and possible financing with 0% interest. He’s a great asset to your company!
paul huels
3 days ago
Had my kitchen sink snaked. They couldn't get it done the first day but they came back the next day and cleared up the clog. Sean is highly professional and very concerned about fixing my problem. I will always call Roy's any future heating and plumbing work. And I will ask for Sean.
Donald Zelakiewicz
3 days ago
Ryan was wonderful. Explained everything in layman's terms.. was SUPER NICE. Roy's is my plumbing and heating folks from now on.
ann zymanek
4 days ago
Steve Martin was my tech today and he was absolutely outstanding! His knowledge of steam boiler systems is impressive, and he explained everything clearly and professionally from start to finish. He took the time to thoroughly inspect and tune up the system, making sure everything was running efficiently and safely. You can tell he truly knows his craft and takes pride in his work. The tune-up was done carefully and meticulously, and I really appreciate his professionalism, attention to detail, and willingness to answer questions. Highly recommend Steve to anyone looking for a knowledgeable and reliable tech!
Matt Venezia
4 days ago
I was in urgent need of a new sump pump. I called in the morning and got an appointment right away. They were able to come even earlier than expected, which was great! Josh B. went through all my options with me at every price point and didn't pressure me into any decision. He said he wanted to treat me like family and made sure I made an informed decision. When I gave him the go ahead, he finished the work in about an hour and then walked me through what he did and how I should handle the upkeep. I went from being panicked to put at complete ease in just a few hours. Thanks Josh B! Great Job!
Dee Jakel
4 days ago

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