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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
Erie County
Niagara County
Chautauqua County
See Why Our Customers Feel Like Stars
Very satisfied.Steve Moss was very professional and explained everything in detail.
Mike Newyork
2 days ago
Jeff was great solved the problem with my furnace quickly. He is an asset to Roy’s Plumbing. Would do business with again.
Kirt Bordonaro
3 days ago
Joel and Brandon were so great! So professional and installed our central air conditioning without a hitch. So happy with the whole process. They cleaned up and everything looks great too⭐️⭐️⭐️⭐️⭐️. Weeks later we had Bob Ertel and David Reed and team come back and put in a new Bubbler system to our sump pump. Bill fixed the sump pump itself. Everyone was very professional and responsive. The picture shows how neat it turned out despite the whole day it rained no mud tracks from construction equipment .⭐️⭐️⭐️⭐️⭐️
Susan Keefe
3 days ago
Excellent service. Great guy - Thomas Olson. knowledgeable, friendly, professional. Hes the kind of guy I could see as a neighbor, kicking back at a Summer BBQ with a cold one.
M M
4 days ago
Roy’s was great with either sending out emergency service when my furnace went out or giving me a prompt appointment next business day. I chose to wait and the service fee was waived! The appointment was set and confirmed that same day for Monday. The technician Jeffrey Steinborn was great! He was professional, honest, and friendly. He took great care to explain what he was doing and the pricing was up front so I could decide what I wanted to do. The fee was very reasonable and the repair completed promptly. I have used Roy’s for several plumbing jobs in the house and will continue to do so due to their reliability and quality work.
Brett M
5 days ago
He drove all the way to Tranor Road to pick up the parts such a professional clean honest man I’ll do business with you forever just as long as you hire people like Jeff
Robert Rogenmoser
1 week ago
Nick was very nice and efficient. Job well done.
Lawrwnce Pauly
1 week ago
Friendly professional knowledgeable techs completed the job even after several snags changed the plan several times and we
are back to use our water again
are back to use our water again
Edward Krawczyk
1 week ago
Great work experience with Josh, he was very through and helpful.
Will very likely work with Roy's again soon based on his helpful recommendations and notes.
Will very likely work with Roy's again soon based on his helpful recommendations and notes.
Julian Julian
1 week ago
Called at 11am on a Saturday and they were out and problem fixed by 1:30pm. Always reliable and trustworthy tecs as well!
Rhonda Lee
2 weeks ago
Josh was did an excellent job servicing my home today.
Kimberly Mauricio
2 weeks ago
Josh B
Did a great job and went beyond expectations
Did a great job and went beyond expectations
David Affronti
2 weeks ago
Roy’s did a great job & they kept me updated throughout the process
Tom Struzik
2 weeks ago
Great service, had a family party on Sunday July 2nd and they were able to get my sewer line unclogged in no time. I’m thankful they fit me in on such late notice and allowed us to salvage a family reunion at our house.
Jarret Hutchison
2 weeks ago
Josh butry What a smart friendly knowledgeable young man. He was so professional and polite. I look forward to our next meeting thanks Josh. Roy’s are
So lucky to have such a smart man. Thanks. Lindusia schilling
So lucky to have such a smart man. Thanks. Lindusia schilling
Lindusia Schilling
2 weeks ago
Great service and price. Josh was friendly and fixed my sump pump that wasn't working properly. Definitely recommend.
Cindy Panasiewicz
3 weeks ago
Jeff Wartinger did an excellent job. I will use Roy's again in the future if needed.
Aaron Senseney
3 weeks ago
Thr Roy's crew did a great job on my broken sewer line repair. They were very knowledgable and personable also.
Ron Maggioli
3 weeks ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
