Service Area

Evan came over on Christmas Eve to help with a plumbing issue & was professional as well as efficient. He helped us understand the problem & how he was solving it incase it happened again.

Mike Toth made the whole process smooth, ensuring I felt comfortable throughout.

We had to make an emergency service call recently for a major clog in our plumbing that was causing a huge backup and water to come down from our second floor bathrooms, inside the walls, through our ceiling and vents, and ultimately down to our basement. Needless to say it was a mess and a very stressful situation. We were able to get a same day appointment and Josh B showed up. He was amazing. He was not only polite and friendly, and reassured us with his credentials and experience - but did a thorough job identifying and explaining the issue. He was able to get everything fixed for us, and all with a smile and friendly attitude, despite it being a challenging last call of the day on a Friday. I would never hesitate to call Roy’s again for any plumbing needs, and while I’m sure everyone there is great, I’d request Josh again with confidence.

Great service. On time, Steve was very good and knowledgeable. I would recommend Roy's Plumbing to everyone.

The communication from the office personnel to the technicians was great. I loved that they send you a email with a picture of the technician coming and a little bio. Jeff was who we had come help. He was knowledgeable and personable he was able to fix our problem and we signed up for membership and before he left he said he would let the office know to set us up for a furnace check. He couldn't have been gone for more than 20 mins and we were already getting a call to set that appointment up. I am so glad we went with Roy's. We will definitely use them for any of our plumbing, heating and cooling needs. Nick came for the big job we needed and he was personable and knowledgeable. He explained the two projects being handled and everything was done quicker than expected and all is working well. Very pleased with the work that was completed.

Josh was on time, very personable and knowledgeable. He was great at explaining everything and even took pictures. He was great at cleaning up!

My sump pump failed and my basement flooded with 2 inches of water. What did I do? I called Roy’s Plumbing Heating and Cooling. since it was an emergency, they sent a technician out to my home within 30 minutes of my call. The technician, Nick Fyvie was very courteous and put me at ease quickly by assuring me that he would resolve my issue. And did he ever! He showed me several options of sump pumps they had available, patiently answered my many questions and helped me to choose the one that would suit my needs best. Nick then began the installation process of the new sump pump and quickly had my basement clear of all the water. I can’t say enough about the excellent service I receive from Roy’s Plumbing Heating & Cooling. I would highly recommend Roy’s for any of your plumbing heating or cooling needs!

Roy’s did a wonderful job in repairing a valve in our combo water heater/boiler system. They came to our home the day we called for help. The service person was knowledgeable and explained everything. He also used some creativity to get the necessary new part sooner for us.

Excellent workmanship, excellent installers.

Almost instant response, very friendly representative and diagnosed the problem found the part locally went and got it and installed it. Everything done from call to shaking is hand thank you was 2 1/2 hours. Very impressive. They are my go to!!! Very happy.

Clint did a fine job, was polite, reviewed all the inspection work he performed, and recommendations for future possibilities.

Super helpful and understanding. Walked through all the options with me.

Quick service and the gentleman that came where very nice and considerate and informative

Very nice and the estimate in detail.

Excellent service. All questions answered.

Joshua Buttry. Very knowledgeable!. Very personable. Got the job done in less than an hour. I have a sink that drains wonderfully for the first time in years.

Thomas (plumbing service) was great. He explained everything he did in detail including what my options were and was very thorough. I would highly recommend.