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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Great company! Installers were excellent.
The workers were all extremely friendly and communicative during the whole process.
Ron Kershaw
2 days ago
I had a great experience with Roy’s Plumbing, thanks to technician Josh Butry. He was professional, very personable, honest, and showed integrity in his service, labor, and pricing. Everything was clearly explained, leaving me feeling confident in the quality of the work.
Brandi M.
3 days ago
Josh B did excellent work. Really appreciate his workmanship and advice on an old drain line.
Bryan Jackson
3 days ago
I recently had faucet problems and called Roy’s. They sent Tarek Ali. He was wonderful! Polite, knowledgeable, explained everything to me before starting the work. So happy!
Sue Long
3 days ago
He was great! Very professional and friendly. He also did a great job!!!
Kevin Brown
4 days ago
Roy’s sent Plumbing Technician Josh Butry out to my home today, and I am extremely grateful. Josh is an expert Technician - knowledgable, friendly, and trustworthy. He explained everything clearly, and was upfront with all options. Certainly an experienced professional. We are definitely calling Roy’s from now on!
Kevin Garrity
4 days ago
Tom arrived early and got straight to work on our clogged drain. He was extremely professional and detail oriented - found the issue and was able to get it fixed the same day. What a life saver! He kept the whole workspace clean through the process and overall it was above and beyond excellent. Thank you again!
Erica Mezzasalma
5 days ago
Josh was great at determining what was keeping the water from flowing in our house. He explained each step, so I was confident in his conclusion and competently fixed the problem.
Claudia Reeves
5 days ago
Josh Butry very pleasant and helpful and knowledgeable about the work thanks so much for sharing your knowledge 😀
Chrysanthemum Barnes
5 days ago
Great job unclogging kitchen sink. Very informative.
Lou
5 days ago
Josh Butry very pleasant and helpful and knowledgeable about the work thanks so much for sharing your knowledge 😀
Chrysanthemum Barnes
5 days ago
Josh B, Was very helpful gave all the options to help us very kind and knows what he’s talking about
TyRy
6 days ago
Dennis was very thorough in his inspection of my furnace and helped us understand what the status of our heating system.
Scott whitbeck
6 days ago
Josh B was great! He came out to help my grandmother with a sewer problem. Even though the issue was not resolved today (due to no fault of his own as there is a larger problem at hand) he was able to calmly and knowledgeably walk us through everything as well as our options with next steps. He truly went above and beyond and we’re thankful he’s the man on this job!
Emily Kernin
7 days ago
Dave and the 2 guys with him (maybe Brian and another- can’t remember his name- sorry!) did an awesome job! I had a new furnace installed and Dave explained everything that was done. I also really appreciated that they wore booties over their shoes lol thanks guys! I would highly recommend Roy’s!
Jaclyn Robinson
1 week ago
I have been very pleased with all our services through Roy’s. We belong to their membership, which I feel comes in very handy!! Nick Orcutt and another guy came to our house today to fix a plumbing leak. Nick was very helpful, very polite and got the job done fairly quickly.
Christine Kellogg
1 week ago
Josh B. And Owen H. Did our plumbing repair. They arrived on schedule, both very courteous and knowledgeable. They listened to our concerns and provided excellent service at a fair price. We had great service starting with our initial call to set up appointment with Kelsey and from both the technicians who came into our home. We will use Roy’s again and highly recommend.
Margie Mast
1 week ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
