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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
Erie County
Niagara County
Chautauqua County
See Why Our Customers Feel Like Stars
Wonderful technician! Manny Reed deserves a raise.
Mary Vandenbergh
2 days ago
5 stars for Jeff - courteous, professional, efficient, informative, & knowledgeable! Would definitely recommend.
Liz H
2 days ago
Jon was very professional. Calling & sending his pic before the appointment was very reassuring. He didnt waste time & he was well prepared for this job.
rebecca wopperer
3 days ago
Tyler was out and snaked a drain for us. He was phenomenal! Very personable, explained the process and did a great job.
Tom Nugent
3 days ago
Josh was great. Fast, knowledgeable and very professional. So much better than roto-rooter
Brendan Fallon
3 days ago
Jeff was very professional and friendly and did a great job
When he was finished he explained the results to me. Very happy with his service.
When he was finished he explained the results to me. Very happy with his service.
James Neubecker
4 days ago
5 stars to Daunte Jeter who fixed the backup of our dishwasher not draining he changed some pipes and he did an excellent job and is very knowledgeable of what he was doing and very nice....5 stars goes to Jeff Steinborn who recently came to our house to make sure our furnace will function this winter. 😁👍 Every employee who has come to our house to do work have always done a very efficient job😁👍
Sharon Hammersmith
6 days ago
Josh was punctual and answered all my question. Very knowledgeable and honest.
Paula Ketterer
6 days ago
Josh Burtry was very knowledgeable and helpful! Will continue to Roy’s for all our plumbing needs because Josh was so great!
Shelby Beckholt
7 days ago
Joashua Butry- Knowledgable and courteous. Amazing explanation and had answers for everything. Helped with our anxiety through the process of diagnosis to what was needed for the new tank. Would like if he were the continued plumbing rep for our home.
He came to the house to look over everything as the tank was leaking and walked us through a new system.
The price was reasonable for a system switch over to electric water tank system and everything needed to be up to code here in our city.
He came to the house to look over everything as the tank was leaking and walked us through a new system.
The price was reasonable for a system switch over to electric water tank system and everything needed to be up to code here in our city.
Angel Bre
1 week ago
Josh Butry was friendly, thorough, and knowledgeable about our generator’s issue. In the future, we will request him as our go-to technician -:)
frances Pici
1 week ago
Roy’s is amazing! Stephen, Tony, and Ryan helped us with our electric and they did a fantastic job! We are so grateful for them. I highly recommend.
Kayla A
2 weeks ago
Josh B. Could not have been more thorough. Called for servicing on an existing unit which turned into a costly repair. He explained, in detail, the repair costs and timeline and compared it to a new unit. The new unit was clearly a cost savings over several years, and the Roys membership saved us money and added value of a furnace and A/C tune up and future pipe cleaning at no extra charge with that membership. Josh was professional, thorough, friendly and I would highly recommend him for any plumbing projects, expected or unexpected.
Adam Savard
2 weeks ago
Josh was very professional and knowledgeable. He is an excellent plumber and we will request him in the future for our housing needs. Thank you!!
Tara Gabel
2 weeks ago
Josh Butry was amazing! We had a blockage that caused us to not be able to use our toilet for several days. He was very professional and explained everything we needed to get back up and running. Highly recommend Roy's and Josh to anyone!
Elias Gould
2 weeks ago
Josh b very cordial and solved my old tub problem !
Linda Taylor
2 weeks ago
Josh Butry did an awesome job. Had to go get the parts himself. New tub looks great. Will request his services again!
Christopher Tucholski
2 weeks ago
New air conditioning unit
Kathleen Page
2 weeks ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
