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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
I had water in my basement and they came same day to evaluate the situation. They were honest with me about the potential cause of the water and all of my options for remediation. I chose to have my sewer line jetted. They removed and replaced a very old, rusty cap and jetted the line. It took 30 minutes and they were done. I'm very pleased with the service and timely response. I would highly recommend.
Kara M.
1 day ago
Mike the service tech from Roy's was extremely knowledgeable, professional and a pleasure to deal with. Had my furnace fixed in no time
wapablap
1 day ago
Very professional timely manner was great, very friendly and kind and did a great job.
Terry Mcnemar
1 day ago
Jeff installed our air purifier and filtration system. He was professional and very customer service oriented A pleasant personality. He kept us informed and went over the new system along with demonstrating how to change the filter Fantastic work.
Maryann Steinitz
1 day ago
We had a generator installed today by Zack,Stephen,Tony,Kyle. They were very knowledgeable and helpful and friendly. We have been customers for about 30 years and have always been satisfied with your technicians. And today was no different. Also Mike Murphy was very helpful with our purchase.
Patricia Lawkowski
2 days ago
Christian provided phenomenal service today! He was kind, patient, and took the time to help address every concern we had. Not only did he replace a corroding pipe, but he made sure to include us in making sure the quality was up to our satisfaction. Christian was extremely neat with his work, and very knowledgeable. I would highly recommend him to anyone needing any sort of plumbing repair or maintenance in their home. We can only hope to have him again if we are ever in need of a plumbing repair by Roy’s. The compassion and quality of service that Roy’s employees continue to possess are unmatched by any other competing company we have used in the past. Excellent experience.
Alexandra Weldy
2 days ago
Absolutely love Roy's. Tom (plumber) was fantastic. Assessed, replaced, and cleaned up after. Everything is done to code, and they back the products they use. I have used the electrician side of Roy's. You cant beat great service, honest, and the workers have all been great!!
Christina Morgan
2 days ago
They were prompt and very efficient. Polite and made sure everything they were doing was what we wanted. Then when they were finished. Went around again to make sure we were satisfied.
Norma Maue
2 days ago
Roys has been great. Today I had someone come out and check out a cold room in the house. But we had our entire sewer line redone last summer. Weve been very happy with our customer service. They always take their time with us, explain everything. No complaints.
Lindsay Cardona
2 days ago
Excellent service. I hope you pay Dennis well.
Ted Schmidt
2 days ago
Ben and his partner and anthony were all great
William Garzo
3 days ago
I’ve used a handful of heating, cooling, and plumbing companies over the years, and Roy’s Heating & Plumbing has hands down been the best.
They’re a local company, but they operate with the professionalism and resources of a much larger outfit—without the inflated pricing. Over the last 10 years, we’ve had two true emergency calls, and every time Roy’s answered the phone and showed up when it mattered most.
Most recently, our furnace broke down in the middle of a snowstorm. They came immediately, diagnosed and fixed the issue right away, and were completely fair on pricing—no upselling, no nonsense.
Reliable, responsive, and honest. Highly recommend Roy’s Heating & Plumbing.
Luke Udell
3 days ago
Turned out to be an easy problem, they were great to talk to , responded quickly & were very nice
Bruce Reynolds
3 days ago
Great quick service, great prices. Very happy with knowing that I will have a covered furnace and AC and Roy’s team to service it as needed.
Jordan Miles
4 days ago
Bob was the best! Roys is always great.
Nick Vega
4 days ago
Very knowledgeable technician very good service
david canazzi
4 days ago
Roger did a amazing job. Thank you for all your help
Jr Baker
5 days ago
VERY KNOWLEDGEABLE AND PROFESSIONAL AND SO NICE AARON EVEN TOLD US WHAT TO DO IN CASE OF FUTURE BREAK DOWNS!!!
Ralph Ezzo
6 days ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.
