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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Amherst
- Buffalo
- Cheektowaga
- Clarence
- East Aurora
- Grand Island
- Hamburg
- Lackawanna
- Lancaster
- Lewiston
- Medina
- Niagara Falls
- Springville
- Tonawanda
- West Seneca
See Why Our Customers Feel Like Stars
Overall, had a great experience. We were given all of our options for solutions to our problem and not pressured to do the most expensive services. It was simple to book, and service was timely. Josh B. went above and beyond and made sure we were informed and comfortable every step of the way. He’s excellent at what he does.
Amanda Kisselstein
2 days ago
Overall, had a great experience. We were given all of our options for solutions to our problem and not pressured to do the most expensive services. It was simple to book, and service was timely. Josh B. went above and beyond and made sure we were informed and comfortable every step of the way. He’s excellent at what he does.
Amanda Kisselstein
2 days ago
Anthony was professional and friendly. He inspected our AC system quickly and gave us a complete report on the condition of the system.
Brian Rosenburg
2 days ago
Professional, understanding and tolerant to my emergency. Came over very late at night, with awful weather and yet he was very nice and fast. Thank you so much Christian!!
Wanda Irizarry
3 days ago
Excellent service. Very professional and thorough. The best we ever had.
Linda Runte
3 days ago
Had Roy's here for my sump pump Josh was on time, professional explained everything thing to me he then installed a new sump pump
He is a five star employee of Roy's I would recommend him to everyone.
Donna Domhart
4 days ago
Excellent company and my #1 choice.
First, you get a text message with a picture of your tech so you know who is coming to your door, really appreciate that for safety reasons. Jason came out to quote me for the work needed to be done, emailed to me before he left. The work on my tub was done by Tyler and Austin in a timely manner and with professionalism. Even after the work was done, my tub still couldn’t drain, but they sent out another tech (Jason) with different tools and they were able to get it to drain. I also enrolled with their membership program which I highly recommend! You get an annual service of your furnace and a/c tune up, electrical check, all drains checked, 1 drain clean out for free, and 10% off any additional services. They had called me to schedule all those things within 10mins on the phone. I really appreciate this company and what they offer. Everyone I’ve seen has been so friendly. Highly recommend if you have any plumbing, electrical, cooling or heating needs!
Melanie Francis
6 days ago
Clint and his team were great. Friendly, professional, and did an awesome job.
Kevin Spitzer
6 days ago
Josh B and Tyler T were amazingly knowledgeable, helpful and very professional. Will be requesting Josh B as my preferred plumber!!
Steven Staniszewski
6 days ago
They were quick and did a clean job
Joseph Raszeja
1 week ago
Joe was very professional and personable. He was helpful regarding options for a split system. We ultimately decided to move forward with a dual head split system installation. We appretiate the time he took explaining the process and working out details to work with us on location of the unit.
Larry Edmister
1 week ago
Josh was very detailed in explaining all issues, and didn't try to sell me things I didn't need.
Charles Lowry
1 week ago
Josh B was very knowledgeable and kind when he was over
Anthony Nelson
1 week ago
Christian was professional, polite and respectful. He did a great job !
Highly recommend Roy’s !
The phone staff were great as well !
Heidi Scott
1 week ago
Josh Butry was our plumber and he was great! Super helpful, thorough and very professional and personable. I would absolutely recommend him and request for future issues.
Deb ONeill
1 week ago
Josh butry came today very professional and knowledgeable would definitely recommend him he’s my plumber forever
Amberly Lelito
1 week ago
Thomas was very professional and informative. He listened to us and willing to help us fix our problem. He gave us options and helped us come up with a solution to a tricky issue with our second floor bathroom. We will use their services again.
Tammy Wrzosek-Kline
1 week ago
Ryan arrived right on time and was professional throughout the visit. He answered all my questions and made recommendations s.
Ron Koppel
1 week ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.