The guys did a great job. They were professional, friendly and informative. They worked for 6 hours and left my yard looking good once the job was completed. I always rely on Roy’s for great service!

Helped me understand the issue in easy terms and fixed the problem fast. Thanks to Josh B.

Josh b helped me understand the problem

Josh Butry was so helpful! You can really understand his wealth of experience, in-depth knowledge, and pride with his work. He took the time to explain basic and complex items I asked for help with. He went above and beyond making sure I had all of my questions answered and brought additional items I was unaware of without pushing a hard sale. He made sure I was comfortable with any decisions before going forward. Would absolutely recommend - the peace of mind he brought to the appointment was priceless. Updating to review installation. Noah Scott the technician was very professional! He was very kind, diligent, and efficient with his work. The installation went very smooth. The new tank, along with the rest of the work he provided (hookups, etc), looks so much better than the previous setup. It is such a peace of mind knowing everything is installed properly, professionally, and with care. Worth all the pennies! Thank you Noah!!

I had two Technician, each working on different components. Josh explained about my tankless water heater and flushed the system. While Aaron replaced the Boiler's ignition system. Both were professional and efficient with their work. I appreciate the care they took in making my equipment work more efficiently.

Josh Butry from Roy's came to my house after my water heater unexpectedly died. I can't say enough great things about him! I was headed out of town for a week the next day and he went above and beyond to make sure my wife wasn't stranded with cold water while I was gone. Because of Josh, I'm now a Roy's customer for life!

May 4, 2026 - Dan and Mike were very neat, fast and efficient in replacing my water heater. Both guys were very friendly. Dan also explained the minimal maintenance I must perform to keep the water heater in tip top condition. I am very satisfied with the cost and the service that was provided. I will recommend Roy's Plumbing to all of my friends. Josh Butry - May 1, 2026 - once again, Josh came and took care of my plumbing issues very quickly. Joshua Butry. Very knowledgeable!. Very personable. Got the job done in less than an hour. I have a sink that drains wonderfully for the first time in years.

Josh Butry was so helpful! You can really understand his wealth of experience, in-depth knowledge, and pride with his work. He took the time to explain basic and complex items I asked for help with. He went above and beyond making sure I had all of my questions answered and brought additional items I was unaware of without pushing a hard sale. He made sure I was comfortable with any decisions before going forward. Would absolutely recommend - the peace of mind he brought to the appointment was priceless.

Furnace would not light in the morning. Called Roy's they were here in a few hours and Mike fixed it.

Huge shoutout to Joe and Dennis from Roy’s Heating and Cooling! They did a fantastic job getting everything back up and running. They were super friendly, efficient, and clearly knew their stuff. I'll definitely be calling them again for future maintenance.

Awesome. Both furnace and AC were replaced. Result of age and damage from roof leak. He took the time to explain process and ensured any questions and concerns were addressed.

Bob and Jeremiah were Professional and knowledgeable, completing the job on time and explained everything. They even cleaned up afterwards.

Great communication with company, Aaron and Grabral were well informed and provided great service.

Thorough, experienced, informed, very helpful

Josh b may first : once again Josh came and took care of my plumbing issues very quickly. Joshua Buttry. Very knowledgeable!. Very personable. Got the job done in less than an hour. I have a sink that drains wonderfully for the first time in years.

They were responsive from the start and completed the full panel upgrade no issues! I will use them every time!

The team did an awesome job. They went from the house all the way out to the street and replaced my sewer drain with schedule 35 PVC and they installed a clean out. With only a 10 foot, long hole and didn't go into my landscape. Even the building inspector for my town started what great job was completed. Call Roy's for a price before you have work done. There is only two companies in western NY that do this same procedure. In closing I'm not related to any at Roy's Plumbing.

Had a filter rack installed on my new heating unit. I wasn't pleased with the first way the filter was installed. The company was very responsive and the technician Mike did a great job on the installation. Roy's is a great company with very pleasant and competent employees.