Technicians were prompt, identified themselves, efficient, and personable. They went over the fear and operations of the product and offered recommendations for best usage. The service was performed well and reasonably priced. Would definitely recommend Roy’s for any HVAC or electrical work.

Tom was amazing, very professional and friendly and repaired my shower in a lot less time than I thought. Highly recommend Roy’s plumbing and Tom. Had him come out again to replace my bathroom sink faucet. Tom as always was amazing, work was done in apx. an hour.

Vary good service and very good service

Roy's came out to do our heating and cooling yearly service. The technician found a crake in the heat exchange and it needed to be fixed or replaced on a 13 year old furnace. Matt suggested a new system. He called the office and a salesman, Robert Nolan came out and explained multiple options we had. We decided on a new furnace and airconditioner. We decided on option 2 he showed us. Because of our schedule the new system could not be installed for 3 days and Robert left us a stand alone heater if we needed it. The installers arrived on time and installed both systems by the end of the day. They put down covering in our hall and on the stairs down to the cellar. They cleaned up everything before they left and explained how to do a monthly cleaning of the furnace and how the new thermostat worked prior to leaving. We wouldn't have any other company but Roy's take care of our heating/cooling/electric & plumbing. They are wonderful!

Josh Butry is a great technician, he thoroughly explained everything to me so I understand it. He also very professional very kind. And he also had a lot of teachable moments for me so I can understand why this happened and what needs to happen to fix things properly. All in all, josh is amazing and please give him a raise he represents Roy is very well and a part of a awesome company.

Professional experience from original call, to first appointment, assessment of my issue, and strategizing ALL my options. They took a stressful situation and immediately de-escalated my stress level and walked me through each of their recommendations. On the day the job was to be executed I experienced a thorough and efficient crew that made me confident they knew exactly what they were doing. There were multiple guys at my job and I wish I could remember everyone’s name because they were all great. I will highlight that my Sr. Plumbing Tech Dan Stewart and his Tech Tony Robinson were amazing to work with. Prior to being introduced to Roy’s Plumbing I was a customer of another operation for 25 years. Needless to say I do not know what I was missing and will be switching to Roy’s for all my future needs.

Was super efficient, kind and very respectful. I would highly recommend Dan Taylor to anyone!!

Great, they did a very good job and I’m satisfied and appreciated

Josh was awesome. Prompt, professional and thorough. You get what you pay and Roy’s is worth every penny. Give Josh a raise!

On March 24, 2026 Nick from Roy's came to my house to do a review of our whole house electrical system. He was very polite, professional and thorough. He did a great job, answered all my questions and fully explained what he was looking at. It pays to be a member of Roy's. On March 25, Tyler came from Roy's to do a plumbing review. Outstanding service, if I owned the company he is an employee I would highly value. Very comprehensive review of all our plumping in the house.

Great job in a difficult location. Did awesome work

Great quick service feel great about the membership for our HVAC electrical and plumbing needs!!!

Nosh replaced my leaking water heater. He was courteous and efficient. He double checked his work and left the work clean and dry.

Great customer service, always on time! They explain what needs to be done and the pricing before they start. I’ve always had exceptional service and use them for everything.

Josh B. Went full detail. Provided options and was understanding to our constraints. Love ROY'S. Very respectful of our home

Dan was professional and knowledgeable. From the moment he entered my home, he asked questions as to usage and concerns. He was also flexible as I had several workmen in my home that day. Thank you!

Absolutely a fabulous company. Everyone (from the first phone call. To completion of installation of both furnace and ac) has gone above and beyond. I can’t say enough about this company and its outstanding employees

The plumber, Nick, offered clear, detailed information regarding current situation. We thought we needed a plumber (dropped comb down toilet) After checking, all systems were functioning. If potential needs arise, we will definitely call Roy's. Very pleased with the professional, yet also friendly, service. Would recommend Roy's to family /friends. We purchased membership program. Thank you for honest service!