Plumbing, Heating, Cooling & Electrical in Tonawanda

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Tonawanda sits right along the Niagara River, and if you’ve lived here long enough, you know what that means come January. The wind off the water hits differently on Delaware Street and Sheridan Drive than it does inland, and your furnace, pipes, and electrical system feel every degree of it. Roy’s Plumbing, Heating, Cooling & Electrical has been a familiar name in this community since 1973, and we’ve spent decades keeping homes comfortable throughout Tonawanda.

From the older Craftsman-style homes near Adam Street to the neighborhoods tucked behind Niawanda Park, Tonawanda’s housing stock tells a story. A lot of it was built in an era when electrical panels were undersized, cast-iron pipes were standard, and central air was an afterthought. That history shapes the kind of calls we get, and it’s exactly the kind of work our licensed technicians are prepared for. We handle plumbing, heating, cooling, and electrical, so one call covers whatever your home needs.

Ready to schedule service? Contact Roy’s today and let us take it from here.

Home Services We Offer in Tonawanda

Tonawanda’s older neighborhoods, river proximity, and harsh Western New York winters create a unique set of demands on your home’s systems. Roy’s Plumbing, Heating, Cooling & Electrical has been helping families throughout this community for over 50 years, and we understand what local homes need to stay safe, comfortable, and running right year-round.

Plumbing

Tonawanda’s aging housing stock means corroded pipes, failing sump pumps, and slow drains are common calls we receive throughout the area. Heavy lake-effect rain seasons put real pressure on sump systems, and older supply lines in pre-war homes can give out without much warning. Our licensed master plumbers are familiar with what these homes typically need and respond with honest assessments and lasting repairs.

Heating

Winters along the Niagara River are not gentle, and Tonawanda homeowners know better than most how quickly a heating failure can become a serious problem. Homes running on decades-old boilers or forced-air furnaces need a team that understands the equipment and the climate it is up against. We also install and service heat pumps and smart thermostats for homeowners looking to improve efficiency without sacrificing comfort.

Cooling

The humidity that builds along the river corridor during Tonawanda summers can make a poorly performing air conditioner feel like a much bigger problem than it is. Roy’s handles everything from new system installations to mid-season breakdowns, helping local families stay comfortable from June through August. We also offer ductless mini-split options for homes that were never built with traditional ductwork in mind.

Electrical

Many of Tonawanda’s homes were wired long before today’s electrical loads existed, and outdated panels, two-prong outlets, and aging wiring are findings we see regularly in this area. Our licensed electricians approach every upgrade with care, knowing that work done in older homes requires attention to what is already there. From panel replacements to EV charger installations, we help Tonawanda homeowners bring their electrical systems up to where they need to be.

To see what we can do for you, call us for a quote or to schedule service.

Why Tonawanda Homeowners Trust Roy’s Plumbing, Heating, Cooling & Electrical

Tonawanda is a community built on hard work and deep roots. From the longtime neighborhoods along the Niagara River to the homes near Two Mile Creek, people here take pride in where they live. Roy’s has been part of that same Western New York fabric since 1973, and we understand what it means to maintain a home in this area through harsh winters, aging infrastructure, and the kind of wear that comes with decades of real use.

  • Family-owned since 1973: Roy Dollendorf started this company with a commitment to honest work and fair dealing. His family has carried that forward for over 50 years. When you call Roy’s, you’re not reaching a national franchise. You’re calling a local business that has served your neighbors, your parents, and in many cases your grandparents.
  • One company for every trade: Tonawanda homes often need more than one type of service at a time. Our team handles plumbing, heating, cooling, and electrical under one roof, so you’re never stuck coordinating between multiple contractors or waiting on someone else to finish before the next crew can start.
  • Licensed master plumbers and certified technicians: Every technician who walks through your door is qualified and trained. We don’t cut corners, and we don’t send anyone into your home who isn’t ready to do the job right.
  • Transparent, upfront pricing: We tell you what the work will cost before we start. No surprise charges, no inflated invoices after the fact. That’s a promise we’ve kept for over five decades.
  • Five-Star Service Club membership: With over 2,500 members across the Buffalo area, our Service Club gives Tonawanda homeowners annual inspections, HVAC tune-ups, drain cleaning, priority scheduling, and 10% off all services. It’s the most practical way to protect your home before small problems become expensive ones.
  • Financing available: When a major repair or system replacement comes up, we offer financing options to help you move forward without putting your budget in a difficult spot.

Tonawanda homeowners deserve a service company that knows this community, respects your home, and stands behind its work. Whether you’re dealing with an emergency today or planning a system upgrade this season, Roy’s is ready to help. Contact us to schedule your appointment.

$39

Furnace or Boiler Checkup

If scheduled by 9/30.

Offer cannot be combined with any other promotions, discounts, or special offers. Terms and conditions may apply.
Expires: Sep 30, 2026

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Frequently Asked Questions

See Why Our Customers Feel Like Stars

Christian was awesome. What a polite and competent young man. He wore booties over his shoes to protect our home. He was efficient and knowledgeable. Our drain problem was fixed in no time. He cleaned up everything ! I would highly recommend him.
Deb Jefferys
4 days ago
Fast courteous great service...great price...thanks
Hank Mumme
6 days ago
Very professional, had a problem with the water going from my sump pump to the road pipe, after a brief inspection they determined that the drain pipe going to the road underground was blocked. Long story short, they replaced the pipe in a timely manner. Couldn't be more happy with the work. HIGHLY RECOMMENDED.
Fred Jex
7 days ago
Clint was thorough, competent, efficient, informative, and polite. Great service!
Pauline Rule
1 week ago
Friendly,efficient and knowledgeable
Thomas Folck
2 weeks ago
Wonderful technician! Manny Reed deserves a raise.
Mary Vandenbergh
2 weeks ago
5 stars for Jeff - courteous, professional, efficient, informative, & knowledgeable! Would definitely recommend.
Liz H
2 weeks ago
Jon was very professional. Calling & sending his pic before the appointment was very reassuring. He didnt waste time & he was well prepared for this job.
rebecca wopperer
2 weeks ago
Tyler was out and snaked a drain for us. He was phenomenal! Very personable, explained the process and did a great job.
Tom Nugent
2 weeks ago
Josh was great. Fast, knowledgeable and very professional. So much better than roto-rooter
Brendan Fallon
2 weeks ago
Jeff was very professional and friendly and did a great job
When he was finished he explained the results to me. Very happy with his service.
James Neubecker
2 weeks ago
5 stars to Daunte Jeter who fixed the backup of our dishwasher not draining he changed some pipes and he did an excellent job and is very knowledgeable of what he was doing and very nice....5 stars goes to Jeff Steinborn who recently came to our house to make sure our furnace will function this winter. 😁👍 Every employee who has come to our house to do work have always done a very efficient job😁👍
Sharon Hammersmith
3 weeks ago
Josh was punctual and answered all my question. Very knowledgeable and honest.
Paula Ketterer
3 weeks ago
Josh Burtry was very knowledgeable and helpful! Will continue to Roy’s for all our plumbing needs because Josh was so great!
Shelby Beckholt
3 weeks ago
Joashua Butry- Knowledgable and courteous. Amazing explanation and had answers for everything. Helped with our anxiety through the process of diagnosis to what was needed for the new tank. Would like if he were the continued plumbing rep for our home.
He came to the house to look over everything as the tank was leaking and walked us through a new system.
The price was reasonable for a system switch over to electric water tank system and everything needed to be up to code here in our city.
Angel Bre
3 weeks ago
Josh Butry was friendly, thorough, and knowledgeable about our generator’s issue. In the future, we will request him as our go-to technician -:)
frances Pici
3 weeks ago
Roy’s is amazing! Stephen, Tony, and Ryan helped us with our electric and they did a fantastic job! We are so grateful for them. I highly recommend.
Kayla A
3 weeks ago
Josh B. Could not have been more thorough. Called for servicing on an existing unit which turned into a costly repair. He explained, in detail, the repair costs and timeline and compared it to a new unit. The new unit was clearly a cost savings over several years, and the Roys membership saved us money and added value of a furnace and A/C tune up and future pipe cleaning at no extra charge with that membership. Josh was professional, thorough, friendly and I would highly recommend him for any plumbing projects, expected or unexpected.
Adam Savard
3 weeks ago

    Schedule Service With Roy’s Today

    Need help with your plumbing, heating, cooling, or electrical system? Roy’s makes it easy to schedule fast, reliable service in Buffalo and the surrounding areas. Our licensed technicians arrive on time, treat your home with respect, and get the job done right the first time. Whether it's an urgent repair or a routine checkup, we're here to keep your home safe and comfortable. Don’t wait—book your appointment with Roy’s today and experience the 5-star difference!